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Mgr, Epic IT Consulting

BDO USA, LLP
Boston, MA
Full-time

Job Description

Job Summary :

Consulting Manager will provide clients healthcare consulting services by assessing the client's business needs, recommending and implementing Epic and operational solutions, and managing deliverables to timeline and budget.

Position reflects industry experience in a hospital or practice setting with the Epic Electronic Health Record (EHR) system.

This role works a sporadic and fluctuating schedule.

Job Duties :

  • Consults with clients to identify operational goals and needs, translates the client's needs into detail requirement specifications
  • Documents the current state workflows
  • Reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation
  • Ensures client engagement expectations and deliverable deadlines are met
  • Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified
  • Investigates alternative solutions including feasibility using vendor analysis and vendor evaluations
  • Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with MAS Business Development
  • Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel.
  • Other duties as required

Supervisory Responsibilities :

Supervises the day-to-day workload on assigned engagements and reviews work product

Qualifications, Knowledge, Skills, and Abilities :

Education :

Bachelor's degree, required; focus in Information Technology or Information Systems, preferred; OR High School Diploma / GED and eight (8) or more years of industry experience with EHR / Practice Management vendor systems, required

Experience :

  • Three (3) years of Epic build / optimization experience, required
  • Five (5) years of healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system, required
  • Experience with EHR vendor systems such as Cerner, athenaIDX, Allscripts, preferred

License(s) / Certification(s) / Affiliation(s) :

Epic Certification, required

Software :

  • Strong Microsoft PowerPoint skills, required
  • Proficient in the use of Microsoft Office Suite, especially Visio, required
  • Proficient in SharePoint, preferred
  • Language :
  • N / A
  • N / A

Other Knowledge, Skills, & Abilities :

  • Executive presence, with the ability to act as primary contact on assigned engagements
  • Interpersonal - able to establish and maintain effective, professional relationships with all levels of client staff including senior leadership, BDO employees and the general public
  • Presentation - able to communicate information professionally and formally to client through meetings and written presentations
  • Leadership - proven ability to proactively lead and develop teams to reach project goals and objectives
  • Independence - proven ability to manage small to medium projects including development of scope, project plan and timeline, status reports, and other tools to ensure successful client engagements
  • Excellent verbal and written communication skills, as well as presentation skills
  • Strong analytical and advanced research skills related to industry trends, market competition and technology
  • Solid organizational skills, especially the ability to meet project deadlines with a focus on details
  • Ability to successfully multi-task while working independently or within a group environment
  • Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
  • Ability to interact effectively with people at all organizational levels of the Firm and with clients
  • Build and maintain strong relationships with internal and client personnel
  • Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
  • Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel

About Us

Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality.

We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities.

BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.

S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being.

The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.

With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on :

  • Welcoming diverse perspectives and understanding the experience of our professionals and clients
  • Empowering team members to explore their full potential
  • Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
  • Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
  • Focus on resilience and sustainability to positively impact our people, clients, and communities
  • BDO Total Rewards that encompass so much more than traditional "benefits." Click here to find out more!
  • Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability / vets

Click here to find out more!

30+ days ago
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