A company is looking for a Director of Call Center Operations.Key ResponsibilitiesOversee and coach customer support teams, ensuring high performance and accountabilityImplement systems and processes for automation, efficiency, and compliance with regulationsCollaborate with cross-functional teams on client launches and handle escalated customer issuesRequired Qualifications5-7 years of progressive leadership experience in a call center environment, preferably in healthcare or startupsProven ability to automate functions and manage support operationsDeep understanding of TCPA laws and regulations applicable to call centersExperience with knowledge bases, IVRs, and Chatbots focused on self-serviceDemonstrated success in scaling teams and building structures to support growth
Director of Call Center Operations
A company is looking for a Director of Call Center Operations. ...
Senior Director of Supply Chain Operations
The Supply Chain Operations Senior Director leads a team of procurement representatives consisting of both subcontract administrators and buyers through the acquisition process of materials and services in support of a variety of programs and customers. Proficiency in Microsoft Office software. Amen...
Senior Director of Business Operations
Director of Business Operations to support the CEO and executive leadership team. ...
Director of Operations
Join Chick-fil-A as a Director of Operations, where you will play a critical and hands-on role in overseeing all business operations, maximizing excellence, and fostering growth. Chick-fil-A - Immediate Director of Operations. Requires a minimum of 2 years of experience managing, leading, developing...
Director of US Payroll Operations
A company is looking for a Director of Operations, US Payroll & PEO. ...
Director of Operations
The Director of Operations assists the General Manager in overseeing and directing all aspects of hotel operations including guest service, engineering, rooms, food & beverage, accounting and human resources. The Director of Operations directs operations in alignment with the direction of the Ge...
Director of Social Services
As the director, you plan, organize, develop, and direct all required social services to meet the needs of residents to ensure that the medically related emotional and social needs of the resident are met/maintained on an individual basis. We are hiring a Director of Social Services to join our dyna...
Director of Operations
We are seeking a Director of Operations to join the Nordson EFD team. In this role you will be responsible for setting the direction, leading, and managing Nordson EFD Operations to maximize profitability within the strategic guidelines of the business. At least 10 years of proven operations leaders...
Assistant Director of Nursing (ADON)
Assistant Director of Nursing Needed with experience in Skilled Nursing Facilities!. One (1) year or more years of experience as a unit manager/supervisor in a nursing care center,. Heritage Hills Rehabilitation and Healthcare Center -. Schedule: Day shifts, Monday - Friday with rotational on-call r...
Director of Operations
We are a growing group seeking a Director of Operations to lead our location. Director of Operations Benefits. Director of Operations Requirements and Responsibilities. Bonus – up to 20% of base salary depending on metrics and performance. ...