Sr Market Development Consultant

Job Description :

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally.

When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other.

We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services.

Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa.

Visit cat.com to learn more about Cat Financial.

Role Definition

Serves as the Cat Financial liaison for the Building Construction Products (BCP) division of Caterpillar Inc. Works closely and collaborates with leaders of the BCP sales and marketing organization to drive alignment and growth of PINS and PODD for the enterprise through leveraging financing solutions for machine and aftermarket products.

Responsibilities

• Consult with internal business partners on the subject of merchandise, strategic offers leveraging financing to help support PINS & PODD growth.
• Supports Building Construction Products (BCP) and Cat Financial leadership through data analysis and merchandising program development.
• Represents Cat Financial at industry partner trade shows and events.

Skills Descriptors

Customer Focus : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Extensive Experience :

• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback / improvement.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
• Communicates and models the criticality of customer focus as an organizational strategy.
• Industry Knowledge : Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters;

ability to apply industry knowledge appropriately to diverse situations.

Level Working Knowledge :

• Participates in major industry professional associations; subscribes to industry-specific publications.
• Discusses industry-specific flagship products and services.
• Demonstrates current knowledge of the regulatory environment for industry segment.
• Describes the contribution of own function as it relates to the industry segment.

Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience :

• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.

Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience :

• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies, obtains, and organizes relevant data and ideas.
• Participates in documenting data, ideas, players, stakeholders, and processes.
• Recognizes, clarifies, and prioritizes concerns.
• Assists in assessing risks, benefits and consideration of alternatives.
• Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems;

ability to apply knowledge of problem solving appropriately to diverse situations.

Level Working Knowledge :

• Identifies and documents specific problems and resolution alternatives.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Level Working Knowledge :

• Provides prompt and effective responses to partner requests and interactions.
• Differentiates the roles and responsibilities in a business relationship.
• Works with partner to address critical issues and resolve major problems.
30+ days ago