ROLE DESCRIPTION :
Reggie Rabb Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers.
As a Customer Care Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.
Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES :
- Assist the business goals of the insurance agency with mutually agreed upon expectations.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
- Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
- Ability to work collaboratively as part of a team, as well as operate independently
- Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
- Strong prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail
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