Description
Front Desk & Guest Care
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference.
If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities :
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by :
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Here are some reasons our associates like working for us :
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical / dental / vision plans, life insurance, ST / LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Front Desk Agent
Ability to stand and move throughout front office and continuously perform essential job functions. ...
Front Desk Agent
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...
Front Desk Agent
Ability to stand and move throughout front office and continuously perform essential job functions. ...
Front Desk Agent
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can...
Front Desk Agent Full Time Second Shift
If making people happy, makes you happy, then a front desk agent position is the perfect fit! We offer competitive pay starting at $15. This is a 2nd shift--3 to 11pm shift The Front Desk Agent will: Greet customers immediately with a friendly and sincere welcome. Requires continual standing and mov...
Front Desk Agent - Embassy Suites Beachwood Cleveland, OH
The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Previous hotel Front Desk and Marriott brand experience is preferred. ...
Front Desk Agent
Our jobs aren’t just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a...
Front Desk Agent
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Previous experience in customer service, front desk service, or other related fields. ...
Hotel Front Desk Agent
Our Story :If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace.Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live.We c...
Front Desk Agent - $17/hour
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...