Center Director

Center Director

Casa Colina Surgery Center in Pomona, CA

Casa Colina Surgery Center is a freestanding outpatient surgical facility dedicated to a broad range of surgical procedures.

Our surgeons specialize in orthopaedic, hand, urology, general surgery, pain management, neurosurgery and endoscopy procedures and services.

We believe in compassionate medicine, where patients feel reassured and unrushed. Our experienced surgeons have dedicated themselves to caring for the surrounding communities.

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Summary :

The Center Director is responsible for the day-to-day operations within the authority of the Board of Directors. This includes planning, organizing, and directing overall operations for the Center according to its policies, procedures, goals, and objectives.

The Administrator ensures that the Center meets all relevant local, state, federal, and accrediting-body rules, and regulations.

This role is responsible for financial and cost-containment decisions within the Center. The Administrator serves as internal risk manager and is responsible for management of all aspects of the environment of care, personnel, materials management, equipment procurement, education of personnel, and administrative duties;

coordinates and directs patient care in the Center according to adopted policies and procedures, state, and federal regulations, and accepted accreditation standards.

In addition, this role promotes a favorable image of the Center to physicians, staff, patients, insurance companies, and the general public, and may delegate duties as deemed necessary.

This role reports directly to the Regional Vice President for the Center’s management company.

ESSENTIAL RESPONSIBILITIES :

• Oversee daily operations of the Center to ensure patient safety and highest quality of care is provided;
• Act in accordance with the vision, mission, and business philosophy of the Center;
• Recommend, develop and update short and long term strategic plans to support the Center’s philosophy and goals;
• Oversee clinical and administrative operations, with a focus on quality improvement and business development;
• Provide direction on staffing decisions and operations to drive efficiencies, while ensuring quality and patient safety;
• Ensure compliance with regulatory agencies and accrediting body; ensure compliance with the Center’s policies and procedures;
• Serve as primary liaison between the Governing Board, the medical staff, facility staff, health system partner, and the management company;
• Oversee financial performance of the facility; develop operations budget and capital budget; make operational decisions that support the Center’s financial goals and objectives;
• Work in conjunction with the QAPI Committee and the Governing Board in the evaluation and development of existing and new surgical service lines, and the recruitment of new physicians;
• Oversee human resource matters and personnel management in all departments, to include performance reviews and disciplinary actions;
• ensure high employee morale and a professional, positive, and healthful atmosphere;
• Overall patient engagement and experience, including the Center’s Patient Satisfaction performance;
• Work closely with the Director of Operations to ensure appropriate management of the Center and our Partnership;
• Oversee credentialing per Medical Staff Bylaws; collaborate with the Medical Director and QAPI Committee as appropriate;
• Serve as a member of the QAPI Committee; collaborate with Clinical Director to successfully implement Quality Assurance Performance Improvement program, Infection Control Program, Pharmacy Program, Radiology Program and other components of clinical services as appropriate;
• Maintain memberships in professional associations relevant to ambulatory surgery and healthcare administration;
• Foster a network of peers and industry experts in order to remain current with industry trends and changes in the healthcare environment, such as finances / reimbursement, legislative issues, best practices etc.
• and act accordingly in the best interest of the Center;
• Adhere to the Center's professional conduct policies;
• Maintain patient, physician, and employee privacy and confidentiality;
• Perform related work as required.

KNOWLEDGE AND SKILLS :

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and / or abilities required :

• Comprehensive knowledge of surgery center business operations;
• Working knowledge of standard accounting principles, financial statement review, and budget development;
• Knowledge of computer hardware and software, including experience working with Excel, Word, and PowerPoint;
• Strong organizational and interpersonal skills;
• Demonstrated ability for self-direction and initiative;
• Excellent communication skills.

Education and Experience Requirements :

• Bachelors’ Degree in Business or Healthcare Administration from a four year College or University and three or more years of Ambulatory Surgery Center experience;
• or a Registered Nurse with a BSN Degree, ACLS Certification, and a strong business background;
• At least three years of healthcare operations management experience;
• Multi-specialty surgery management experience highly preferred.

OTHER QUALIFICATIONS :

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.

Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized.

High integrity, including maintenance of confidential information. Must be able to exercise good judgment. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

Must pass a background check and drug screen.