Analyst- Business Systems II - Digital & Consumer Technology

Analyst- Business Systems II - Digital & Consumer Technology

Shelton, CT 06484, USA Req #1404

Monday, July 8, 2024

Region : Shelton, CT

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet.

From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead.

And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives.

It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role :

We have an exciting opportunity to support our Digital & Consumer Technology team as a Business Systems Analyst based in Shelton, CT.

The Business Systems Analyst plays a crucial role in supporting our Digital & Consumer Technology's Automation & Configuration (DAC) initiatives across the globe.

If you feel that this is the role for you, and you are successful with your application, be ready to be Bold , Empowered , Accountable , and ready to have Fun in a fast paced and agile working environment.

Responsibilities include but are not limited to :

• Collaborating with stakeholders to gather Offer Business Requirement Documents (BRD) and Campaign Request Forms (CRF).
• Tracking the Global Offer calendar under DAC PM guidance.
• Lead requirements gathering to support Product Owners to develop on Adobe Journey Optimizer and Adobe Campaign PBIs.
• Managing FSI and seasonal offer creation in Adobe Journey Optimizer (AJO).
• Running point to problem solve offer issues. Triaging with cross functional teams to ensure timely solutions.
• Serving as a Subject Matter Expert (SME) for Adobe Journey Optimizer / Offers and Adobe Campaign / Email communications, troubleshooting issues, and assisting with Major Incident Response (MIR) resolution.
• Providing support to DAC Marketing Technology (MarTech) run Delivery Managers, Project Managers, Product Owners, and Product Managers.
• Creating and tracking QE deliverables and Product Backlog Items (PBIs).
• Creating Azure DevOps (ADO) tickets for Loyalty Campaigns and ensuring end-to-end tracking.
• Partnering with the DAC Project Manager to prioritize and deliver Global Offers and Email roadmap.
• Generating activation, redemption, and other reports related to offers.
• Coordinating with external vendors (Cashstar, SVS, Kobie) to receive analytics on offer distribution.

Qualifications :

• Bachelor's degree in Computer Science, CIS, or Business.
• PMI certification or equivalent preferred.
• 4+ years' experience in Business Management, Consulting, IT services, and other Technology / Engineering functions.
• 1+ years' experience as a Business Analyst, Product Owner or Project Manager
• Passionate self-starter who thrives in the QSR / Retail CPG industry. If you're someone who stays ahead of tech trends and loves turning data into delightful solutions, this role is for you!
• With experience working alongside offshore and onshore teams, you'll be our communication bridge. Aligning stakeholders toward common goals? Piece of cake!
• Managing multiple initiatives? No sweat! You'll keep all the balls in the air, adapting to changing priorities with finesse.
• Familiar with software development lifecycles, including Agile, SCRUM, Waterfall, and Iterative.
• Expertise in MS Excel and MS PowerPoint.
• Preferred experience with the following tools : Adobe suite (Adobe Journey Optimizer, Adobe Campaign and Adobe Analytics), SmartSheet, Azure DevOps, Jira, MS Project, Power BI.

What do we Offer?

• Insurance Plans (Medical / Life)
• Pension / 401K / RSP (country specific)
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Employee Resource Groups
• Volunteering time
• And Many More.....

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA / EOE / M / F / D / V

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Other details

• Job Family Technology & Digital Cont
• Pay Type Salary

Apply Now

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Look no further because one of the world's most iconic brands can help you get there. nWhy Join Us? nAt Subway, "better" is baked into our DNA.

We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From thehandshakethat started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead.

And today, we're making better living way easier. nOur purpose is about more than the food we serve in our restaurants. It's centered onfueling healthy businesses and healthier lives.

It is one of the most exciting times to join the Subway team and contribute to our transformational journey. nAbout the Role : nWe have an exciting opportunity to support our Digital & Consumer Technology team as a Business Systems Analystbased in Shelton, CT.

The Business Systems Analyst plays a crucial role in supporting our Digital & Consumer Technology's Automation & Configuration (DAC) initiatives across the globe.

nIf you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.

n nResponsibilities include but are not limited to : n nCollaborating with stakeholders to gather Offer Business Requirement Documents (BRD) and Campaign Request Forms (CRF).

nTracking the Global Offer calendar under DAC PM guidance. nLead requirements gathering to support Product Owners to develop on Adobe Journey Optimizer and Adobe Campaign PBIs.

nManaging FSI and seasonal offer creation in Adobe Journey Optimizer (AJO). nRunning point to problem solve offer issues.

Triaging with cross functional teams to ensure timely solutions. nServing as a Subject Matter Expert (SME) for Adobe Journey Optimizer / Offers and Adobe Campaign / Email communications, troubleshooting issues, and assisting with Major Incident Response (MIR) resolution.

nProviding support to DAC Marketing Technology (MarTech) run Delivery Managers, Project Managers, Product Owners, and Product Managers.

nCreating and tracking QE deliverables and Product Backlog Items (PBIs). nCreating Azure DevOps (ADO) tickets for Loyalty Campaigns and ensuring end-to-end tracking.

nPartnering with the DAC Project Manager to prioritize and deliver Global Offers and Email roadmap. nGenerating activation, redemption, and other reports related to offers.

nCoordinating with external vendors (Cashstar, SVS, Kobie) to receive analytics on offer distribution. n n nQualifications : n nBachelor's degree in Computer Science, CIS, or Business.

nPMI certification or equivalent preferred. n4+ years' experience in Business Management, Consulting, IT services, and other Technology / Engineering functions.

n1+ years' experience as a Business Analyst, Product Owner or Project Manager nPassionate self-starter who thrives in the QSR / Retail CPG industry.

If you're someone who stays ahead of tech trends and loves turning data into delightful solutions, this role is for you! nWith experience working alongside offshore and onshore teams, you'll be our communication bridge.

Aligning stakeholders toward common goals? Piece of cake! nManaging multiple initiatives? No sweat! You'll keep all the balls in the air, adapting to changing priorities with finesse.

nFamiliar with software development lifecycles, including Agile, SCRUM, Waterfall, and Iterative. nExpertise in MS Excel and MS PowerPoint.

nPreferred experience with the following tools : Adobe suite (Adobe Journey Optimizer, Adobe Campaign and Adobe Analytics), SmartSheet, Azure DevOps, Jira, MS Project, Power BI.

n n nWhat do we Offer? n n nInsurance Plans (Medical / Life) nPension / 401K / RSP (country specific) nCompetitive Bonus nMobility Allowance nTuition Reimbursement nCompany Holidays nEmployee Resource Groups nVolunteering time nAnd Many More.

n n n nThe Company is only considering applicants who are currently authorized to work in the country the position is based.

AA / EOE / M / F / D / V n nActual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

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Shelton, CT 06484, USA

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