Business Systems Analyst 3

Position Focus :

This position, reporting to the Associate Director (Source to Pay Systems) will be a member of the Financial Systems and Solutions team supporting the Source to Pay systems.

The primary focus will be in the area of invoices, suppliers and settlements. The person in this position must have the capacity to understand technical concepts but be able to communicate in a non-technical manner with functional users.

This role will collaborate with other members of the team to ensure the development of consistent business architecture across the Source to Pay applications at Yale.

Serve as support provider, guiding users, helping to resolve issues related to Source to Pay systems usage and performance.

Perform timely break / fix work to correct unplanned performance issues. Serve on large scale projects, helping to ensure timely completion of project tasks and deliverables in support of the Source to Pay systems activities.

Act as a liaison between Central Finance, Administration, ITS and business community users, utilizing both technical and business knowledge to ensure effective communication and cross collaboration on Source to Pay systems and solutions.

Interview and document end-user processes and systems requirements to support workflow improvements or new system development of Source to Pay systems, with primary focus on invoices, suppliers and settlements.

Support the development and execution of Source to Pay system test plans to ensure application performance aligns with specified requirements.

Document test results and collaborate with stakeholders to address any issues and implement necessary adjustments. Conduct analysis to identify opportunities for process improvement and assist in developing technology solutions to enhance business operations.

Research Workday Community and other service provider materials and resources to identify new features and enhancements.

Support the creation and dissemination of communications, guides, training courses and other resource materials in support of the Source to Pay functions.

Essential Duties

1. Perform a diverse range of analytical duties in the development of technology solutions for business processes. 2. Plan, organize, and define requirements, methods, and end user objectives, coordinate effort with team members, other IT staff, users, and vendors.

3. Interview, analyze, and document end-user processes and systems requirements for enhancement and / or workflow improvements or new system development.

4. Develop and execute system test plans to ensure application performance aligns to specifications. 5. Prepare technical reports, design workflow maps or other documents to facilitate system / s understanding.

6. May lead segments of larger projects, develop trainings, presentations, and communications.

Required Education and Experience

Bachelor's Degree and four years of experience or equivalent education and experience.

Required Skill / Ability 1 :

Well-developed analytical, critical thinking and problem-solving skills.

Required Skill / Ability 2 :

Well-developed interpersonal, written, communication, presentation, and organizational skills.

Required Skill / Ability 3 :

Proven ability to lead and manage staff.

Required Skill / Ability 4 :

Proven expertise with systems and process analysis methods and techniques.

Required Skill / Ability 5 :

Proven project management skills. Knowledge of commonly used concepts, practices, and procedures.

Preferred Education, Experience and Skills :

Strong knowledge of supporting Source to Pay systems, especially Workday and / or Jaggaer is preferred.

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.

All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here :

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position.

Employees will be assigned specific job-related duties through their hiring departments.