Job Description
NCDHHS Division of Health Benefits Provider Operations is responsible for ensuring enrollment and credentialing of providers into the NC Medicaid program.
The Business Analyst will provide these functions within our area.
Sample Role Types : Functional Analyst, Solution / Business Architect, Work Stream Lead, Deployment Lead
Expected Skills : Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts;
may have industry experience.
Description (including, but not limited to) :
1. Managing business analysis work or projects with distinct deliverables to a solution
2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities
3. Collecting, organizing, and analyzing data
4. Completing analysis and documentation of as-is capabilities
5. Conducting interviews to gather business requirements
6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
8. Supporting change management and communications programs and activities
9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks
Skill
Required / Desired
Amount
of Experience
Excellent analytical, critical thinking and problem-solving skills.
Required
Years
Broad understanding of an array of IT technologies and their uses.
Required
Years
Proven ability in establishing and maintaining effective working relationships with internal and external stakeholders.
Required
Years
Excellent verbal and written communication skills.
Required
Years
Ability to organize and follow complex and / or detailed technical procedures.
Required
Years
Adaptability and capability to work in a fast-paced environment
Required
Years
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