HVAC Service Development Manager - Northeast

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.

Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide.

You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing.

Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next fantastic opportunity is just a few clicks away!

What we offer

Competitive salary.

Paid vacation / holidays / sick time Three weeks' vacation.

Comprehensive benefits package including 401K, medical, dental, and vision care - Available on day one.

Extensive product and on the job / cross training opportunities.

Encouraging and collaborative team environment.

Dedication to safety through our Zero Harm policy.

Check us out!

What you will do

The primary role of the HVAC Service Development Sales Manager will be leading a team of Service Sales professionals in growing the PSA / service business for the Northeast Region.

In this position, there will be a focus on strategic HVAC Service Sales. You will make key decisions aimed at actualizing the Johnson Controls corporate mission to exceed the ever-increasing expectations of our customer.

How you will do it

Manage the area business through the market teams in the sale, development, delivery, and performance assurance of JCI (Just communicate) offerings to new and existing customers within their local, designated customer base.

Analyze local markets and current business performance to ensure strategies are effective in meeting planned profits and recommend adjustments to the plan when necessary.

Develop and deliver long and short-term strategic objectives for profitability and growth; develop business plans and budgets.

Works to grow vertical market sales.

Partner with local Market leadership (Market General Manager, Sales & Operations)

Will lead a team that both direct reports up and is dotted line to the market.

Activity sales management skills required to achieve PSA growth objectives.

Understand the business environment within targeted markets, including growth trends, legislation, and competitors; drive cash flow through effective execution of payment terms, proactive billing, and collections.

Establish plan for staffing levels and take action to achieve optimum resource levels.

Develop effective leaders and high-performance teams utilizing available training and development tools; build a culture of performance management and individual accountability.

Establish and maintain personal long-term relationships with strategically important customers to ensure customer satisfaction and secure new business with acceptable, profitable margin.

Conduct regular business reviews to examine business performance; lead initiatives that drive improvement and proactive resolution of customer issues.

Actively work to increase market penetration across JCI offerings by expanding the scope of work within existing projects and securing new projects.

Adhere to all Johnson Controls and customer safety standards, demonstrating a high degree of safety awareness for all Johnson Controls employees and worksite-based subcontractors.

Ensure compliance with Federal, State, and local legal requirements and operate the Area with the highest business ethics.

What we look for

Required

BA degree in Engineering, Business or Marketing

5 years' experience of service sales within the building HVAC systems industry

Minimum of 2 years’ service sales management experience

Proven record of accomplishment of success working in a matrix organization, dealing with conflict resolution and change management, achieving win-win results

Must have excellent communication and written skills

Demonstrated background dealing with customer service issues

Time management, ability to prioritize effectively based on financial impact to the desired business goals

HIRING SALARY RANGE : $104,00.00 USD - $135,000.00 USD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.This position includes a competitive benefits package.

For details, please visit the Employee Benefits tab on our main careers page at

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.