Juris Professional Services Consultant

About the Role

The Juris Professional Services Consultant is responsible for providing implementation and consulting services to Juris customers.

The consultant works independently and jointly with the Juris team to provide clients with "white glove" customer care, a broad range of legal accounting, accounts payable, billing, electronic billing, accounts receivable, reporting and all other related services to meet our customer needs.

Responsibilities

Ensuring successful software implementation experiences for clients across all of our products by learning our product suite inside and out

Leading all key implementation phases

Driving project plans, assigning timelines and resources and advising clients on how to become successful using our products

Utilizing existing delivery methodology while continually adding feedback and insights to our processes

Developing and maintaining the relationships within your named accounts and demonstrating value to key stakeholder

Working with other departments to prioritize, coordinate, and apply resources where needed

Being that internal champion that handles client issues, escalating appropriately and tracking to completion

Collaborating with team members on client troubleshooting and methodologies best practice

Requirements

Have extensive experience in consulting or professional services

Be able to solve bigger and more diverse requests and problems for a client

Be able to influence a range of audiences, both internally and externally

Demonstrate judgment based on the analysis of multiple sources of information

Be able to translate business issues into reactive changes

Be an expert in business, products, services, the market, and the needs of assigned accounts

Work in a way that works for you

We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people.

With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer

Health Benefits : Comprehensive, multi-carrier program for medical, dental and vision benefits

Retirement Benefits : 401(k) with match and an Employee Share Purchase Plan

Wellbeing : Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice