Hybrid Customer Service Representative Apply today! Ready, set, go. Put your career in motion with a great, new opportunity.
Join the Kelly® Professional & Industrial team as a Customer Service Representative in Bridgewater, NJ. Grow your career and skills with a well-known leading company in the Medical industry.
We’re here every step of the way to help you and your career be the best it can be. Bring your energy and find out what’s next for you!Sound Good?
Take a Closer look at the Customer Service Representative II - Sales details : Work hours : Monday to Friday : 8 : 00 am-5 : 00 pm* Onsite Tuesday / Wednesday * Hybrid position - 2 days onsite! *Pay rate : * $55KLong term- temporary position*Why you should apply to be a Customer Service Representative II : Innovative company that values culture, diversity, and personal growth* Growth opportunities within the department* Gain access to outstanding Kelly perks via https : / / www.
mykelly.us / us-mykelly / perks / (https : / / www.mykelly.us / us-mykelly / perks / )*What’s a typical day like as a Customer Support Rep?
You’ll be : *· Process specific account orders and inquiries including managing and communicating inventory, identifying, and solving for shortages, item changes, and customer impact through distribution center and completing the communication loop to stakeholders.
- Assist with and participate in the creation of and modification of existing weekly, monthly, and quarterly reporting of KPI’s OTIF, OOS, Open Orders, Root Cause analysis.
- Identify and analyze opportunities within the various systems to drive growth and maximize efficiency. · Attend weekly meetings on product availability, monitor reports, coordination with AR and claims documentation and processing.
- Support product launches with customer updates, system set ups. · Drive focus and engagement for cross-functional goals to ensure alignment of tactics and strategy to support the Consumer business growth.
- Collaborate with stakeholders to ensure accurate product listings, troubleshoot issues, and escalate appropriately. · Ad hoc reporting across accounts and metrics within the system to support analysis and requests.
- Proactive and continuous improvement mindset to identify and solve for gaps in the existing processes. *This job might be an outstanding fit if you : * · A passion for improving consumer lives, and a demonstrated track record of an ownership mindset.
- Strong problem-solving skills with an ability to thrive with minimal guidance. · Ability to manage multiple deliverables, prioritize and balance workload, and set and meet goals.
- 4 or more years of customer account management, logistics, or supply chain experience within US CPG or OTC organizations.
Healthcare experience a plus. · Bachelor’s or Associate degree preferred but not required depending on years of experience.
- Must have demonstrated analytical skills with ability to review consumer data, identify trends and present information to senior managers.
- Strong analytical, interpersonal, and collaborative skills. · Must have proficiency with Microsoft suite of products, particularly Excel.
- What happens next? Apply Now - Helping you discover what’s next in your career is what we’re all about, so let’s get to work.
Apply to be a Customer Service Representative II today!*
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