Sub-Servicer Oversight Operations Specialist - Onsite

Primary Function

The Sub-Servicer Oversight Operations Specialist will support the Sub-Servicer oversight program. This position supports the various oversight, compliance, and operational functions including but not limited to repurchase management, and collateral management.

Principal Duties

• Manage and support repurchase pipeline for both Fannie Mae and Freddie Mac.
• Distribute loan file and missing document requests, notice of defects, repurchase demands, etc. to appropriate counterparties.
• Track incoming responses and upload timely to GSE websites.
• Facilitate the repurchase and / or the indemnification process including post repurchase process (service transfer, collateral release, etc.).
• Create and distribute weekly repurchase trackers and obtain updates for counterparties.
• Ensure all MERS produced mandatory reports are accurate as they are populated.
• Process deactivations in the MERS system for PIF, Short Sale, DIL, Default, and Bankruptcy, or transfer to Non-MERS (once recorded AOM is provided by client).
• Confirm TOB & TOS (transfer of servicing) batches from our sub-servicers in MERS.
• Assign appropriate sub-servicers in MERS on all loans.
• Conduct monthly reconciliation of all MERS required fields.
• Provide data / documentation requested for MERS Document reviews on selected MINs to stay in compliance.
• Oversee and manage relationships with document custodians to ensure timely recertification for accurate reporting and to resolve agency exceptions with seller, sub-servicer, and agency teams for loans to be recertified.
• Resolve document exceptions with seller and sub-servicers for loans to comply with company’s ancillary agreement and Agency requirements.
• Work with current and previous sub-servicers on aged outstanding invoices due to FNMA.
• Look at loan history and verify the transfer / sale date on escalated invoices.
• Work with our sub-servicers to confirm the breach date, bill type, any prior settlements with FNMA, current payment status, rebuttals, and to provide detail comments / support to FNMA in a timely manner.
• Performs related duties as assigned by management.

Education and Experience

• Bachelor's degree in Business related field.
• 2 + years’ experience working in a financial business.

Knowledge, Skills, and Abilities

• Excellent communication skills.
• Excellent administrative and organizational skills.
• Ability to work independently and as part of a team.

LI-EM2 Company Perks :

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Casual Workplace
• Employee Engagement Activities

Company Benefits :

• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX Vision Life, Disability Insurance 401(k) Plan with company match! Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities Newrez NOW :
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program : We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program : Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
30+ days ago