Benefits :
- Donation matching
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Benefits / Perks
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
Job Summary
We are seeking an experienced Restaurant Manager to join our team! The Restaurant Manager at Dickey's Barbecue Pit & Bar plays a crucial role in ensuring the smooth and efficient operation of the restaurant.
This position involves overseeing day-to-day operations, maintaining high standards of food quality and customer service, managing a team of employees, and contributing to the overall success of the restaurant.
The ideal candidate is a strong leader with experience managing a successful restaurant.
Duties and Responsibilities :
- Operational Management : Oversee all aspects of daily restaurant operations, including opening and closing procedures, ensuring compliance with health and safety regulations, maintaining cleanliness and organization, and managing inventory levels.
- Customer Service : Provide exceptional customer service by greeting and assisting guests, addressing any concerns or issues, and ensuring a positive dining experience.
Train and coach employees on delivering excellent customer service.
- Staff Management : Recruit, hire, train, and schedule employees to ensure adequate staffing levels. Provide ongoing coaching and performance feedback, conduct regular performance evaluations, and implement training programs to develop team members.
- Food Quality and Presentation : Maintain high standards of food quality, consistency, and presentation. Monitor food preparation, portioning, and cooking processes to ensure compliance with Dickey's Barbecue Pit's standards.
- Sales and Revenue Growth : Collaborate with the management team to develop and implement strategies to drive sales and increase revenue.
Monitor sales performance, analyze trends, and identify opportunities for improvement.
Inventory Control : Manage inventory levels, conduct regular inventory audits, and implement effective control measures to minimize waste and control costs.
Place orders with suppliers to ensure adequate stock levels.
Financial Management : Monitor and control expenses, including food and labor costs, to meet budgetary targets. Implement cost-saving measures without compromising quality or service.
Prepare and analyze financial reports as required.
- Training and Development : Continuously train and develop the restaurant staff to enhance their skills and knowledge. Conduct regular training sessions on customer service, food safety, and operational procedures.
- Compliance : Ensure compliance with all applicable laws, regulations, and company policies. Maintain accurate and up-to-date records, including employee files, inventory reports, and financial documentation.
Qualifications :
- Previous experience in restaurant management, preferably in the fast-casual or quick-service industry.
- SafeServ Food Safety Certification - Mandatory
- Ability to pass DoD background check
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Knowledge of food safety and sanitation regulations.
- Strong problem-solving and decision-making abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as required.
- Familiarity with Microsoft Office, restaurant management software, and POS software
- Ability to remain calm and thrive under pressure