Job Description
Job Description
Customer Service
Large repair company in Buford, GA looking for a highly motivated and experienced Call Center Representative.
Duties :
- Attracts potential customers by answering product and service questions; and suggesting information about other products and services.
- Using phone / email / chat to communicate.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution.
- Process RMA returns
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills / Qualifications :
Customer Service, Phone Skills, Email Skills, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Resolving Conflict, Analyzing Information, Multi-tasking, etc.
What are the details?
- 1st shift opportunity (9am-6pm, Mon-Fri)
- Contract-to-perm opportunity
- $18.00-$20.00 / hr, depending on experience
Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets.
As a family- and veteran-owned company, we focus on candidate experience and workplace safety for the nearly 20,000 employees we place annually.
If you would like additional information, call us at (678) 291-9225 or email your resume to [email protected]
Bilingual Call Center Representative
A company is looking for a Bilingual Call Center Representative to provide customer service in both English and Spanish while managing medical payment collections. ...
Inbound/Outbound Call Center Representative (Part-Time)
As a Part-Time Inbound/Outbound Call Center Representative, you will be responsible for making and receiving calls to conduct customer service surveys. Inbound/Outbound Call Center Representative (Part-Time). We’re looking for enthusiastic individuals to join us as Inbound/Outbound Call Center...
High Volume Call Center Representative
A company is looking for a High Volume Call Center Representative - Remote. ...
Call Center Representative
Large repair company in Buford, GA looking for a highly motivated and experienced Call Center Representative. If you would like additional information, call us at (678) 291-9225 or email your resume to. ...
Outbound Call Center Representative
A company is looking for an Outbound Call Center Representative - Remote. ...
Part Time Call Center Representative
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
Call Center Representative
Our team is looking to hire a call center representative in Buford, GA!. ...
Customer Service Representative Call Center
We’re growing and we’re looking for detail-orientated Customer Service and Dispatch Representatives for a call center. ...
Call Center and Claims Representative
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Customer Service Representative - Work From Home
Customer Service Representative - Call Center Agent. While the position is multi-faceted, it boils down to being the customer's first point of contact and representing our brand values through phone calls, emails, and live chat interactions. ...