Job Description
KEY ACCOUNTABILITIES :
Effectively manages team members in a manner consistent with ThedaCare policies and values. Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department.
Is accountable for daily activities and work processes that result in quality outcomes.
Oversees and ensures accuracy of time and attendance and payroll practices.
Manages call group revenue and expense management, team member and provider engagement, clinical quality, safety, and patient satisfaction.
Collaborates with leaders to create and execute call group business strategies that align with division and ThedaCare goals and strategies.
Formulates forecasts that support the division’s financial goal, and monitors daily, weekly, and monthly performance. Ensures that effective plans are in place to meet targets.
In partnership with physician lead and other team leaders, manages the onboarding and development of providers and team members.
Develops performance expectations, and coaches, evaluates, and motivates team members. Investigates complaints and performance concerns.
Provides analysis of scorecard and other appropriate data to physicians and team members.
Identifies opportunities for improvement to deliver highest quality clinical and service outcomes.
Leads initiatives to work safely to prevent injuries and ensure an ethical, non-discriminatory, and safe work environment.
Represents ThedaCare within the communities. Establishes a collaborative working relationship with community members to enhance the role and awareness of the clinic in the communities it serves.
Encourages community involvement by initiating participation in health fairs and events to promote awareness of clinic services.
QUALIFICATIONS :
Bachelor’s degree in a healthcare related field
Five years of progressive responsibility in a healthcare setting
Three years of leadership experience to include leading teams and / or projects
PHYSICAL DEMANDS :
Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance
Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT :
Climate controlled office setting with daily movement throughout the facility
Travel to offsite locations
Interaction with department members and other healthcare providers
Scheduled Weekly Hours :
Scheduled FTE : Location :
Location :
ThedaCare Physicians - Neenah - Neenah,Wisconsin
Overtime Exempt :
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