Assistant Office Manager

Job Description

Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.

Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

For more information, visit www.eyecare-partners.com.

Title : Assistant Office Manager

Company : The Eye Doctors

Location : Topeka, KS

Perks :

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Competitive Base Pay + Bonus
• Optical Education Reimbursement
• Paid Maternity Leave
Hours :
• Full Time
• Full Time
• Monday-Friday 8am-7pm, Saturday 8am-2pm
• You will not work all of these hours, but you must have open availability to work any shift within these hours.

Requirements :

• Management experience
• Experience working in eyecare / optical
• High School Diploma or GED Equivalent
• Your own reliable transportation
• Strong customer service skills
• Excitement to learn and grow

Essential Functions :

• Assist in managing the day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
• Lead the staff by guiding them to success through focused support and coaching
• Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
• Answer inquiries through phone, email, and in person request

An Assistant Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

Essential Responsibilities

• Assist with executing day-to-day operations of the office. A few of these duties include : Monitor and assist with office flow, supply inventory, employee training and other duties as assigned or needed within the office
• Provide guidance and assist with completing proper medical chart handling, insurance and billing, frame and contact lens selection, policies and procedures, and computer software
• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager
• Enhance processes and workflow by taking initiative to work with manager to build action plans to increase the efficiency and profitability of the office
• Handle employee and patient questions in the absence of the Office Manager
• Ongoing communication with Office Manager
• Actively train employees on how to provide a world-class patient experience
• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
• Ensure the office and employees are always compliant with HIPAA
• Other duties as assigned by Office Manager

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
• Ability to work weekends when applicable
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and / or Experience

• High school diploma or general education degree (GED) required
• Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
• Minimum of 2 years of optical management or industry-related experience preferred

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
• The employee is frequently required to stand, walk, and sit
• The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.