Search jobs > Champaign, IL > Director of customer

Sr. Director of Analytics and Customer Insights

Horizon Hobby
Champaign, Illinois, US
Full-time

All potential applicants are encouraged to scroll through and read the complete job description before applying.

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry.

We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring a Sr.

Director of Analytics and Customer Insights.

Roles & Responsibilities

  • Lead the vision and strategy for org-wide data analytics and insights.
  • Identify and execute high impact analytical initiatives that support decision making for leaders across the business.
  • Shape customer personas, target customers and provide actionable customer insights.
  • Sponsor and steer the data technology roadmap and data integrity initiatives.
  • Influence and impact operations leveraging your expertise in data analytics.
  • Meet data and reporting requirements across the organization; drive and manage adoption of technologies.
  • Provide guidance and foresight into the adoption of AI technologies.
  • Shape marketing analytics to ensure high ROI on marketing spend and effective day-to-day management of business results.
  • Attract and retain a strong analytics team to drive effectiveness of your department.

Education and / or Experience

  • Bachelor's degree in a relevant field (e.g., Data Science, Analytics).
  • 10+ years of experience in data management, analytics, customer insights.
  • Strong leadership and management capabilities.
  • Excellent communication and interpersonal skills with track record of influencing organizational-wide thinking.
  • Proven track record of driving decision-making and delivering measurable business results.
  • Knowledge of advanced analytics and AI technologies (e.g., machine learning, natural language processing).
  • Experience with data governance and data quality initiatives.

Benefits and other perks :

  • 401(k) with a company match.
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
  • Paid Time Off.
  • Paid Holidays.
  • Discounts on Products.

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job.

The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon.

Your cooperation and assistance in performing such additional work is expected and appreciated.

Horizon Hobby, LLC is an equal opportunity and E-Verify employer.

J-18808-Ljbffr

2 days ago
Related jobs
Horizon Hobby
Champaign, Illinois

Director of Analytics and Customer Insights, you will be responsible for leading organizational wide data, analytics and customer insights initiatives for Horizon Hobby. Director of Analytics and Customer Insights. We offer tremendous opportunities for growth and development and a full array of bene...

Horizon Hobby
Champaign, Illinois

Director of Analytics and Customer Insights. We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring a Sr. Shape customer personas, target customers and provide actionable customer insights. Lead the visio...

Brown & Brown Insurance
IL, US
Remote

Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position. Knowledge of Medicare Secondary Payer (MSP) Statutes and ability to develop competitive solutions, produc...

Marmon Aerospace & Defense LLC
Remote, Illinois
Remote

As a Director of Marketing, you will be responsible for developing and executing integrated marketing plans to drive brand awareness, customer engagement, and revenue growth in our Marmon Aerospace and Defense Group portfolio of wire and cable products for the aerospace, commercial, and industrial m...

Talent Acquisitions Group Inc - Executive Search Firm
IL, United States

This includes budgeting, forecasting, financial reporting, cost analysis, inventory management, and ensuring compliance with accounting standards and company policies. Expected to work closely with local VP of Operations and corporate finance team to optimize financial performance and support decisi...

Otis College of Art and Design
Remote City, IL, USA
Remote

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factor...

LexisNexis Risk Solutions FL Inc. Company
Illinois
Remote

We are seeking a highly motivated and experienced professional to join our team as the Director of Data Content and Strategy. This role requires strategic thinking, exceptional negotiation skills, and building and maintaining relationships with data providers and key internal and external stakeholde...

Christian Theological Seminary
Champaign, Illinois

The priority of the Director of Discipleship Ministries and Congregational Care is to work in partnership with the Lead Pastor and staff with a sense of ownership and enthusiasm, fully supporting the vision and values of Faith UMC. Faith United Methodist Church, located approximately 2 miles southwe...

LeaderStat
Urbana, Illinois

The Director will oversee the operation of our brand new Catered Living and Memory Care community, providing exceptional care and creating a supportive environment for residents with and without memory care needs. Director of Catered Living and Memory Care. This position ensures the highest standard...

Association of Academic Museums & Galleries.
Champaign, Illinois

Create and deliver clear, consistent messaging that relates museum activities (exhibitions, programs, and events) to the college and campus; coordinate museum communications with campus-wide initiatives; ensure museum materials comply with established brand standards. The Krannert Art Museum is now ...