Administrative Coordinator

Are you the person in the office others call when they need help? Do you get excited when teaching your knowledge and office skills to others?

Would you like to have a part in improving the home life of families in your community?

If so, we are looking for you! Mr. Appliance is looking for an Administrative Coordinator.

If you value working with people you actually like, having fun while working no nights or weekends!

We’ll also give you the ongoing training that you’ll need. You don’t even have to know how to fix appliances!

Your Responsibilities as Administrative Coordinator

As Administrative Coordinator, you are a key component creating World Class customer service experiences for internal and external customers.

Here are your primary responsibilities :

• Answer incoming calls and empathize with the customer.
• Respond to internal and external office emails with effective communication skills.
• Schedule in-home service appointments with one of our trained Appliance Repair Technicians.
• Light bookkeeping responsibilities.
• HR / Payroll
• Order and receive parts to ensure efficient use of company materials.
• Enter data into the company software.

To Succeed in this Role as Administrative Coordinator, Here’s What You Need :

Exceptional Customer Service and Team Building Skills : In this role, you are the voice of the company. You get to demonstrate your ability to deliver a great customer experience, showing empathy toward the customer.

You are there to schedule repair appointments so they can get back to running an efficient household.

Problem-Solving : This role requires critical thinking skills, ability to multi-task and problem solving. This ensures that our customer's and team member's needs are fulfilled.

Efficiency : In order to respond to all of our customer’s and team member's needs for the day, you’ll need to be efficient with your time and able to excel in a fast-paced office environment.

Punctuality and Reliability : Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.

Pride in the Details : If you value attention to detail in completing customer and team member information and reports, you’ll fit right in.

Desire to Share Knowledge and Skills : This role requires someone who truly enjoys teaching other team members all of the skills listed above, recognizing the importance of confidentiality.

Job Requirements

The following are the minimum requirements to be considered for the Administrative Coordinator position.

• High school diploma or equivalent
• Good telephone communication skills
• Expert computer and data entry skills
• HR / Bookkeeping
• Ability to work independently and in a collaborative setting.

Previous experience of four years or more in an office environment is a plus!

Benefits & Pay

The pay range for this position is $22.00 to $26.00 per hour, depending on your experience.

What we have to offer :

• Benefits : Health, Dental, Vision, Life Insurance and 401K benefits are offered after 90 days of employment.
• PTO : Earn paid time off up to 96 hours per year.
• Fun Team Environment : We live by our Live R.I.C.H Codes by Values.

We live our Code of Value by

• Showing RESPECT for all people
• Acting with INTEGRITY in all dealings
• Serving CUSTOMERS with enthusiasm and
• HAVING Fun in the Process

If you enjoy taking care of customers and your team members, are awesome at problem-solving, and want to be a leader in an office environment, a career at Mr.

Appliance as Administrative Coordinator could be your future!

Apply today!