Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities :
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements :
Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;
must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.
Healthcare Customer Service Representative - Work From Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...
Remote Insurance Customer Service Representative (Unlicensed)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Store Customer Service Representative (CSR)
The Company CORE Values govern the CSR who provides ‘WOW Customer Service’ and an exemplary customer experience by ‘focusing on the customer, not the dollar. Customer Service Representative (CSR) Job Purpose:. Customer Service Representative (CSR) Job Duties:. The CSR is responsible for selling PHON...
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Healthcare Customer Service Representative - Remote
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...
Remote Insurance Customer Service Representative (Unlicensed)
In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs. This role requires you to interact with hundreds of customers each we...
Customer Service Representative Remote
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Provide excellent customer service through active listening. Customer service experience preferred. Teleperformance is a global, digital business services compa...
WAH Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Remote --- Customer Service Representative
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brand...
WAH Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...