A company is looking for a Service Desk Analyst to provide technical support for hardware and software used in content delivery and services.
Key ResponsibilitiesProvide Tier I / II support to end users and prioritize service requestsBuild, deploy, and support end user desktops, laptops, and mobile devicesMaintain accurate inventory of computer hardware and software assetsRequired QualificationsHigh School degree or equivalent experience1 to 3 years of experience in servicing / troubleshooting IT equipmentMicrosoft certifications and ITIL V3 certification desiredWorking knowledge of Active Directory, Exchange, and SharePointWillingness to be on-call for occasional night and / or weekend support
Service Desk Analyst
A company is looking for a Service Desk Analyst to provide technical support for hardware and software used in content delivery and services. ...
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Our client is currently seeking a Lead Help Desk Analyst. Monitor the work of Service Desk staff and share updates and concerns with the Service Desk Manager. Create and maintain detailed Help Desk documentation (KBAs). Oversee all processes related to Service Desk operations. ...
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IT Help Desk Specialist
Position: IT Help Desk Specialist. We are looking for a skilled IT Help Desk Specialist to join our team and provide technical support to our internal users. Manage and prioritize help desk tickets using a ticketing system, ensuring timely response and resolution according to service level agreement...
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Must have 2+ years of desktop support experience. ...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Hazelwood)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...