Social Services Assistant

OVERVIEW :

To coordinate and implement social services for community members in need. To establish and maintain inter-agency relationships to provide referrals, and securing needed services and support for clients.

DUTIES AND RESPONSIBILITIES :

• Assess clients’ needs and schedule appointments as necessary
• Screen clients for various Salvation Army programs and complete applications
• Provide clothing vouchers, food boxes, and when appropriate
• Be knowledgeable and support programs throughout San Francisco and share with the Social Services Department
• Establish and maintain relationships with agencies to provide referrals to clients
• Maintain accurate and updated client files and enter data into the Social Services database
• Complete daily and monthly statistics for Divisional Headquarters
• Complete monthly reports on statistics, food boxes, and clothing
• Attend All Nations Corps staff meetings
• Attend meetings and training in the community as determined by the Divisional Social Services Director as needed
• Assist the Corps Officer with other Social Services and programs as needed
• Assist with seasonal social service events ( Back to School, Campership, Christmas, kettles, etc.)
• Assist in emergency and disaster services work as assigned
• Regularly review The Salvation Army Social Services policies
• Other related duties as required

EDUCATION AND EXPERIENCE :

• High School Diploma or equivalent (required)
• Experience in data entry
• Experience as an administrative assistant
• Experience with Microsoft programs

SKILLS AND ABILITIES :

• Good verbal and written communication
• Good organizational skills, ability to handle multiple tasks, willingness to learn
• Ability to work independently, as part of a team, and with minimum supervision
• Ability to work with individuals from diverse backgrounds
• Ability to solve problems and deal with crisis situations
• Ability to maintain good relationships and communication with staff members and other agencies

EQUIPMENT USED :

Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS :

Ability to lift up to 25 lbs. (usually food or clothing boxes)

ADA Statement :

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.

The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army :

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission.

Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will :

Any employment relationship with this organization is of an at-will nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause.

It is further understood that this at will employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.