Trust Safety Regional Case Manager

VirtualVocations
Marietta, Georgia, United States
Full-time
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A company is looking for a Trust & Safety Regional Case ManagerKey Responsibilities : Manage and resolve community safety complaints;

ensure timely and thorough investigationsEnforce safety policies and community guidelines; provide clear education and communication to usersBe the escalation point for safety concerns, mediate escalations, and collaborate with other teamsRequired Qualifications : 2+ years of experience in a fast-paced work environment1+ years of trust & safety experienceAbility to manage difficult conversations with empathy and clarityProficiency in Excel, Word, and Google DocsExperience in tech industry, startups, or similar marketplace preferred

16 days ago
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