Automation Support Intern

Summary :

The Automation Support Intern will be participating in the support of projects and company initiatives that are directly related to the automation department and assisting our customers with technical and automation related issues.

This individual works closely with our Automation Team, Inside Sales and Sales Support Team to develop and deliver customer solutions with our products.

This individual displays behavior that support our culture, our 5 P's and our purpose to create lasting value for those we serve.

Key Responsibilities & Essential Functions :

• Electrical Distribution Orientation - Learn the roles of various departments in the organization as well as relationships with key partners and vendors.
• Job shadowing in various departments with a focus on automation
• Orientation to our Automation Support and Design Engineering Teams - support and learn from them.
• Joint customer site visits with Account Managers & Specialists to learn how we engage and support our customers.
• Provide customer assistance
• Attend commercial events & support as needed in technical sessions, labs or the trade show
• Technical Troubleshooting

Critical Success Factors :

• Strong technical aptitude
• Excellent internal and external customer service
• Excellent interpersonal skills
• Strong written and verbal communication skills
• Strong organizational skills with the ability to balance multiple priorities
• Self motivated and energetic
• Willingness to learn, grow, and adapt to change
• Positive attitude
• Dependable
• Willingness to give and receive constructive feedback
• Ability to work collaboratively and independently

Job Requirements / Specifications :

• High School Graduate
• Pursuing a degree in a technical field including but not limited to engineering, automation, robotics, computer science, information technology.
• Proficient in Microsoft Office software specifically Outlook, Word, Excel, and PowerPoint

Work Environment & Physical Demands :

• O Occasional, less than 1 time per week
• S Some, less than 1 / 3 of the time
• F Frequent, from 1 / 3 to 2 / 3s of the time
• C Consistent, more than 2 / 3s of the time
• B Blank, not required

Physical

Requirements

Environmental

Requirements

Sitting

Works alone

Standing

Works with others

Walking

Customer contact

Lifting

Non-Standard Shift work

Carrying

Extended day

Pushing

Cold

Heat

Twisting upper body

Temperature changes

Climbing

Balancing

Humid

Kneeling

Noise

Crouching

Vibration

Crawling

Confined area

Reaching

High places

Working with hands

Work indoors

Working with fingers

Work outdoors

Talking

Mechanical hazards

Hearing

Electrical hazards

Vision acuity-near

Explosive materials

Vision acuity-far

Fumes

Depth perception

Odors

Field of vision

Dusts

Vision adjustment

Mists

Color vision

Gases

Driving

Poor ventilation

Team lifting

Other

The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities.

Incumbent may be asked to perform other duties as required.