FINE DINING SERVER CAPTAIN -Brooklyn Restaurant & Members Club

We are building a community for creators with the help of creators! Happier is looking for professional Servers who are passionate about the art of hospitality to join our team! Our ideal candidate is an individual knowledgeable about various styles and cuisines.

You should pride yourself on flawless execution, providing exceptional table service, and maintaining table appearance. All applicants must have experience working in a delicate, elevated dining environment.

The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience.

Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed.

Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members.

This is a unique opportunity to join an outstanding culinary and service program. Be part of a curated group of influential, successful, and passionate professionals.

These are FT positions, and you must be able to work a flexible schedule, including nights, weekends, and holidays.

The facilityis a multifaceted destination that creates space for our everyday lives. Its raw minimalist architecture and pragmatic design set the tone for an environment to work, create, exercise, nourish, connect, and escape.

The facility is a private membership club where an inclusive spirit orients exclusive access. 30,000 sq. ft of facilities, comprised of workspaces, art studios, recording studios, conference rooms, private bars and a restaurant, a Wellness Spa & Gym, a pool, and a rooftop deck.

A consciously cultivated community connecting people of different ages, backgrounds, professions, and identities.

Responsibilities

Create HAPPIER experience for all guests, members, and coworkers

Direct floor staff to ensure the fulfillment of Happier steps of service and hospitality standards

Lead floor service, ensuring that it runs smoothly and that the team is working efficiently and effectively

Facilitate communication between floor staff and kitchen

Problem-solve guest incidents or complaints (service issues, spills, check disputes, etc.)

Consistently helps create memorable experiences for our guests by personalizing service

Recognize and engage with regulars and VIP guests to make them feel a part of the family

Host the guests’ complete dining experience

Retrieve and input F&B orders accurately

Ensure proper table maintenance, including mise-en-place

Ensure payment is completed for each guest

Acknowledge and complete special requests

Lead assigned back server throughout service

Maintain professional and consistent communication with leadership

Participate in executing on-site events as needed

Complete assigned side work

Responsible for knowing the full menu, including the full wine list

Familiar with the industry's best practices, including the Department of Health standards

Requirements

Prior fine-dining experience (2+ years required)

Energetic and team-oriented

Extensive knowledge of wine and beverage pairings

Extensive knowledge of beer and liquor

Knowledge about a variety of cuisines

Ability to multi-task in a fast-paced environment with a positive attitude

Reliable, dependable, and responsible

Attention to detail

Willing to learn new and exciting things

Experience with Aloha, Toast, Micros, or a similar POS system

Must be able to lift up to 30 pounds

Must be able to work standing and walking for extended periods of time

Benefits

Health Care Plan (Medical, Dental & Vision)

Paid Time Off (Vacation, Sick & Company Observed Holidays)

Family Leave (Maternity, Paternity)

Training & Development

Referral Program