Front Desk Receptionist As the Front Desk Receptionist, you will play a vital role in the daily flow of patient intake and the level of customer service our patients receive.
Being the first point of contact for our patients, you will greet them, collect their demographics, answer questions, schedule appointments, and verify insurance information.
You will also oversee and execute everyday administrative tasks to ensure that the medical office runs efficiently. Job Duties & Essential Functions : Answer phone calls, emails, and in-person inquiries Communicate with patients to schedule appointments Gather and track medical information from patients Organize and input data into electronic health records Inquire and process patients health insurance Support office with administrative and secretarial tasks Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished Understand and maintain HIPAA regulations Obtain prior authorization for any patients having in-office procedures.
Ensure the reception area is well maintained. Special projects and other duties may be assigned as needed. Required Qualifications : High School diploma or equivalent required Excellent written, verbal, and listening skills Strong interpersonal, time management, and organizational skills Ability to work a flexible schedule, including weekends Above average customer service skills and the ability to remain calm in stressful situations Preferred Qualifications : Prior experience in the medical field highly desirableSalary Range : $22.00
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