Project Manager II

Consistency, Thoroughness, Passion, and Craftsmanship; are the fundamentals on which we have built SPM-Design.

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Whether the project is a global corporate environment, experiential build, or a custom retail window we approach every job with the same attention to detail that all our clients deserve.

With decades of experience in design, multidisciplinary production, artisanal craftsmanship, and fabrication our dynamic clients count on us to execute their initiatives with ease, innovation, and results.

POSITION SUMMARY / /

You are responsible for the general operations as a Project Manager II for SPMD to ensure all projects you lead are delivered within the agreed scope, time, cost, and quality.

You play a crucial role in communicating project status to internal departments, clients, and external partners and vendors.

WHAT YOU’LL DO HERE / /

• Manage up to mid-level, multi-component projects as a lead and support leadership-lead large-scale multifaceted projects
• Track overall budgets for your projects
• Have consistent and ongoing budgetary accountability for the profitability of projects
• Ensure all projects are delivered within the agreed scope, time, cost, and quality.
• Interface with clients regarding the status of projects, budgets, schedules, invoicing
• Attend OAC meetings and provide status updates to all relevant internal and external parties
• Oversee install teams, both internal and external
• Lead logistics of installs with client, install team, junior PMs, and vendors
• Implement new processes and procedures developed by leadership and ensure compliance with new procedures by the PM department
• Oversee PMs assisting on projects you are leading
• Understand client contracting, purchase orders, and billing terms and drive the contract and billing process for assigned projects
• Ensure deposits are invoiced accordingly and payment is received before the job is released to production
• Work closely with internal departments (Project Management, Design, Shop, and Accounting) to ensure expectations meet SPMD’s and client’s standards and job success.
• Perform the following for all projects :
• Issue Quote requests to vendors
• Write and issue quotes to clients ensuring all information is accurate and pricing is correct
• Write / Issue POs to vendors / sending appropriate information & artwork to get the job into production
• Ensure all POs received from clients are correct and match the current SO in our system
• Create critical path calendars for the project timeline
• Create work orders for every component of a project and track all added documentation needed to successfully shepherd projects from conception to installation
• Create initial Job Cost Forms (JCFs) for every sales order
• Track jobs once in production ensuring all parties are up to date and all information has been communicated to all parties
• Advise and escalate alerts of due dates, errors, and / or changes that would cause delays or potential customer dissatisfaction to management
• Ensure and assist the production process with shop operations (sourcing, materials, purchasing, calendar, reporting etc.)
• Communicate expectations on each project for schedule and deliverables with the assigned team
• When working with outside installers, ensure the approved SPMD Installer has been properly onboarded and briefed before issuing a PO
• Follow company procedures for obtaining and maintaining COI’s
• Assist in the coordination of shipping, obtain shipping quotes, and creating shipper requests
• Ensure all jobs put into production have had sales orders created
• Ensure all receipts for jobs you are lead on are sent to accounting
• Supporting Project Coordinators, facilitating approval for project management deliverables, and managing project management processes
• Sending clients tracking information when applicable
• Closeout job within 24 hours of completion (shipped, delivered, installed) that you are responsible and / or lead on
• Double-check the Work Order for complete accuracy
• Confirm that the approved quote has been updated with all final and accurate pricing
• Confirm that all PO’s have been updated with all final and accurate pricing
• Sending in job to be invoiced to accounting
• Send in completed Job Cost Forms (JCFs) 100% complete and accurate to Accounting Team
• Lead Lessons Learned for all internal teams on a project
• Other job duties assigned by management

MORE DETAILS ABOUT YOU / /

• Maintain a positive attitude with the team no matter the size or challenge of a project.
• Strong leadership skills - approachable, personable, and calm under pressure
• Maintain a high level of professional decorum at all times while representing the company with internal staff, vendors / partners, and clients
• Solution Focused
• Process Driven
• Stickler on the details
• Strong analytical and problem-solving capabilities
• Positive attitude, a can-do’ style, and stellar work ethic
• Amazing attention to detail (self-proofing), despite tight deadlines
• Strong ability to adapt to a changing environment with the ability to multi-task, effectively deal with ambiguity, and proactively ensure that progress and results are constant
• Ability to work independently and also build strong relationships with cross-functional teams
• Strong interpersonal communication skills and problem-solving skills
• Clear thinking with excellent communication skills
• Excellent email skills implementing a client-focused response at all times
• You will be executing special assignments and tasks under only general supervision
• You will be primarily engaged in work requiring the use of discretion and independent judgment with respect to matters of significance

Work Environment / Physical Demands

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes.

• While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk;
• operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery;

exchange information with coworkers; and may need to lift or move up to 10 pounds.

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