Deposit Operations Specialist

Job Description

Job Description

At Unitus, each employee has an opportunity to make a difference for our members. The Deposit Operations Specialist is responsible for providing procedural, technical, and operational support to internal customers and members.

In this role, the Deposit Operations Specialist supports our commitment for unparalleled service the kind that creates the Unitus difference.

Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.

Primary duties :

• Perform a variety of data entry and processing activities ensuring accuracy and timeliness in critical Credit Union functions that may include, but are not limited to : ACH, legal processes, account corrections, wires, returned deposited items, IRAs, share drafts, account escheatment, tax reporting, and a variety of other standard deposit operations support tasks.
• Provide support to both internal customers and external members via phone, email, chat and mail in complex account inquiries and procedural clarifications.
• Routinely perform account research to respond to inquiries and perform miscellaneous file and account maintenance tasks.
• Identify and implement process improvements and support or lead department and credit union project initiatives as requested.
• Develop and write internal communications that include but are not limited to operations procedures, staff bulletins, procedure manuals, and member communication.

As an ideal candidate, you will have :

• High School Diploma or equivalent certificate.
• A minimum of two years of related experience in a financial services role that includes working with deposit accounts, including knowledge in retail banking regulations (Reg CC, Reg E, BSA, Reg DD) and account ownerships.
• Branch experience preferred.
• Associate degree preferred.

What’s it really like to work here?

We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing!

Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment based on race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law.

Applicants may request reasonable accommodation to participate in the application process.