Principal Program Manager

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

We never stop working to find new, innovative ways to make that possible.

Qualifications

• Strong Program Management leadership experience, including 8+ years planning and leading medium-large sized programs or multiple smaller programs.
• Demonstrated ability to influence at the VP level within a matrixed environment
• Knowledge of SaaS technologies and demonstrated ability to collaborate with teams on complex technology programs with Agile and Scrum development methodologies, project / program framework best practices, tools, and techniques
• Strong acumen in software development approach, architecture, and lifecycle
• Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs
• Business or program management education or equivalent work experience preferred

Responsibilities

Focus Strategically

• Understands the overall Intuit strategy and facilitates the creation, contributes to and drives execution of the project / program strategy
• Ties the program and Intuit strategy together
• Helps teams understand how the program fits into the overall strategy
• Prioritizes across projects and / or programs to accelerate the delivery of the most strategic work
• Identifies when a decision or tradeoff is needed, drives tradeoff discussions and provides data driven recommendations to stakeholders for decisioning

Deliver Programs

• Develops a high-quality program management plan and breakdowns into manageable pieces that can be delegated or individually owned
• Executes against the plan and adapts to changes and pivots to ensure continuous delivery of business outcomes
• Drives and continually improves the program operating rhythm
• Works across the team to identify risks and issues and presents recommended response plans to stakeholders
• Uses data to assess progress to plan and uses independent judgment to provide insights
• Communicates progress, trends, and insights to stakeholders

Lead Change

• Builds trust across teams and generates broad support for the program
• Understands the impact of the key changes and type of change (process, technology and organization) being driven by the program and develops, executes, and measures success of change management plan
• Acts as a role model and partners with leadership to create a culture where teams are recognized and feel encouraged during change
• Identifies and engages with stakeholders based on impacts of the change
• Understands timely and effective communication

Enable Scale

• Defines and implements program framework best practices, tools, and templates that embody continuous high quality improvements
• Drives areas of improvement within the program in partnership with stakeholders
• Identifies and recommends areas for improvements to processes impacting program delivery
• Participates in improvement of the Program Management craft and is viewed by peers as an expert
• Coaches and mentors others in the business on project management fundamentals

Domain Expert

• Ability to rapidly navigate new program areas, diving deep into a subject area and bubbling information back up to the right level of granularity
• Ability to drive domain specific discussions, leading the experts in the field through active problem solving to reach solutions

Customer Obsession

• We fall in love with our customers' problems
• We deliver unrivaled customer benefit to power their prosperity
• We sweat every detail of the experience to deliver excellence

Courage

• We are bold and fearless in how we think and act
• We relentlessly hold a high bar for performance
• We value speed, a bias for learning and action

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $183,500 - 248,000, Southern California $165,500 - 225,500.

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs .

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.