Principal Program Manager

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

We never stop working to find new, innovative ways to make that possible.

Qualifications

• 10+ years relevant work experience in program management roles in sales, marketing or operations delivering significant organizational impact, preferably in a SAAS-based technology company.
• Operational Expertise : A breadth of experience interacting across sales, marketing, finance, business analytics, technology teams and operations.

Track record of improving end to end processes in a way that delivers better customer experiences, growth, or efficiency.

Ability to drive regular operating mechanisms to provide progress updates on key initiatives. Knowledge of sales tools, techniques, and methodologies is a plus.

Dynamic Leadership : You are equal parts pragmatic and strategic, combining creativity with a keen business acumen. You are well-versed in managing a long-term vision while delivering continuous improvement and exceeding expectations in the current period.

You have the ability to think broadly but also go deep and roll up your sleeves when appropriate.

Bridge-Builder : Practiced in earning trust and collaborating with sponsors and key stakeholders to establish a shared vision, common goal framework and prioritization principles where no formal authority exists.

Relationship-minded approach that balances empathy and directness while pushing beyond comfort zones. Can deliver tough messages with professionalism and grace.

World-Class Communicator : Clear and compelling storytelling abilities that distill complex information and concepts simply and concisely for a variety of audiences.

Superior written and verbal communications skills with experience preparing communications and designing presentations for an executive audience.

• Catalyst for Change : Experienced change agent who can reinforce our desired culture through modeling Intuit values, driving transformation at scale to accelerate outcomes.
• Ability to travel based on business needs.

Responsibilities

Strategic Problem Solving : Lead program teams, frame strategic questions, conceptualize a varied set of outcomes, prioritize work, and develop data-backed solutions.

Synthesize insights about what matters most to deliver incredible end to end experiences while enabling higher revenue, productivity, and margin performance.

Ownership & Influence : Exhibit extreme ownership for a portfolio of high-visibility, high-impact efforts. Leverage your network to understand interdependencies and risks for the work, engaging partners to execute plans and resolve roadblocks.

Communicate a clear point of view and influence others to focus attention and / or take action on most critical areas with compelling, thoughtful arguments tailored to the audience.

Program Excellence : Deliver strategic programs, adapt to changes, connect the dots across the organization to ensure delivery of business outcomes with velocity and scalability to fuel transformational growth.

Lead teams in creating clarity, accountability, and a motivation to move work forward with well-defined roadmaps and success measures.

Identify opportunities for reinvention or continuous improvement of operations across the organization.