Overview
We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?
How you'll make an impact Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
Secure existing business and drive the sale of additional services and lines of coverage. Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
Guide your team members in addressing a client’s risk management needs through consultative conversations. Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
Conduct periodic audits to ensure compliance standards and service levels are met. Maintain accurate client and policy data and documents within Gallagher systems.
Use Gallagher's technology to improve your productivity and quality. Skills for Success : Develop professional relationships with your internal and external partners Utilize your resilient and adaptable mentality in the face of shifting priorities Eagerness to collaborate with all Gallagher teams and employees! About You Bachelor's degree with a minimum of 3+ years Client service and / or claims management experience OR- High School degree / GED with a minimum 8+ years client service and / or claims management experience.
Property and Casualty Insurance License. Proficiency in Microsoft Office. #LI-KB1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
Account Manager, Client Services
An Account Manager will be a key component in matching the client’s needs to Transportation Insight’s products and services to provide efficiencies and continuous improvement. Cost minimization: Review opportunities for an assigned client to transition to more cost attractive solutions, as well as, ...
Client Service Manager - Global Risk Management
Reporting to the Client Service Leader, the Client Service Manager (CSM) will consistently and effectively develop, enhance, and solidify relationships with the service team by providing exceptional service in accordance with Hylant standards. The Client Service Manager is responsible to provide a c...
Tax Manager, Private Client Services
A Private Client Services (PCS) Manager is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high ...
Client Service Manager - Commercial Insurance
The Client Service Manager is responsible to provide a consistent platform of service and support to identified clients, handling or directing all day-to-day service needs while interacting in a consultative and collaborative way, along with the Hylant team, to build out innovative solutions for the...
Client Service Manager
How you'll make an impact We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? How will you affect the business? Take a le...
Client Service Manager- Employee Benefits
The Client Service Manager is responsible for supporting and collaborating with the sales and service team regarding client employee communication initiatives, client presentations and deliverables, carrier implementations, compliance and new client onboarding to promote further growth and retention...
Tax Senior Manager, Private Client Services
A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services ...
Client Service Associate
The Client Service Associate acts as an advocate for our clients, connecting them with the necessary resources and providing valuable feedback to improve our products and services. The Client Service Associate plays a pivotal role in providing fast, friendly support to clients. The majority of commu...
Project Manager 3 - Lansing Mi
Top Skills & Years of Experience Required: - 7 or more years Project Management experience required; the manager would like the candidate to have some experience managing p. ...
Client Service Representative (Work from home) - Flexible hours
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. ...