PRODUCT DIRECTOR

Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Product Director

Management Level

Director

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

Yes, 25% of the time

Work Shift

Compensation

Compensation includes a base salary of $142,100.00 - $236,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Product Director role will be responsible for transforming dealership back office, sales, and fixed ops workflows. We need an individual focused on driving the transition of how jobs are done today in dealerships to new and better workflows.

The role will work directly with dealers and OEMs as an expert in the dealer workflows of today and our new solution to help build the bridge to a radically more efficient future.

This includes documenting challenges and opportunities while providing feedback and guidance to internal teams on what is resonating and working in the new workflows and what is causing friction.

This role is required to collaborate with internal teams including sales, training, implementation, and product to drive the evolution of our retailing solutions products and GTM.

This role will help drive our future product position including :

• Responsible for developing a point of view on how internal teams need to evolve messaging, product, and process to maximize dealer efficiency and solution utilization.
• Identifying what are true blockers / inefficiencies to dealers doing their jobs vs what are opportunities for more training / transformation of dealers.
• Developing a point of view on how dealers and other stakeholders need to evolve processes to maximize dealer efficiency and get the most out of our solutions
• Engaging and consulting with dealer groups (large and small) to evangelize our new solutions and perform evaluations to determine the fit of the new solution including documentation and communication of gaps and potential solutions to address them.
• Assist / Support developing marketing, sales, training, and similar materials with the respective teams.

Consulting

• Demonstrates knowledge of techniques, roles and responsibilities used to provide technical, process, or business guidance to clients, both internally and externally, and the ability to apply this knowledge appropriately in diverse situations.
• Able to understand client's / customer's objectives and project scope and communicate problems / requirements to clients, team members, colleagues, management, and other stakeholders.
• Monitors performance versus expectations and uses formal and informal means to keep clients / customers informed on progress and issues.
• Participates in developing strategic client opportunities or assignments.

Collaborates with Intent

• Makes suggestions, volunteers assistance, offers resources and removes obstacles to help the group achieve goals. Leverages others' skills and gains support by asking for their ideas, opinions and participation.
• Shares important and relevant information and rationale with others, summarizing to check for understanding.

Drives Innovation

• Explores alternative ways to view and solve problems to achieve results; ideally within the configurability constraints of the solutions.
• Tries unique ways of doing things and tests promising ideas. Takes risks in the interest of finding better and simpler ways to solve client problems.

Engages Others

• Asks for others' ideas and builds on their ideas to reach mutually agreeable solutions.
• Seeks and respects alternative approaches and conflicting viewpoints to identify points of agreement.
• Empathizes with others' concerns and balances solutions with affected parties.

Education, experience, and Qualifications

Bachelor's degree in a related discipline and 10 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 8 years' experience;

a Ph.D. and 5 years' experience in a related field; or 14 years' experience in a related field

• In-depth knowledge and working experience in Dealer Management Software (DMS systems)
• Experience at an automotive vendor launching / evolving new dealer workflows as a conduit to provide feedback on how to sell, train, and build a solution
• Worked with sales, marketing, and product teams to benchmark the current state and identify how a vendor should evolve their offering and GTM based on dealer feedback
• Experience building / guiding the building of training materials and standard operating procedures around the software sales process
• Extensive experience in conducting competitive research and analysis.
• Extensive experience in identifying KPIs and other analytics to measure product value.
• Extensive experience with executive presentations and communications.
• Experience serving in an executive leadership role as part of a collaborative, cross-functional, and complex team environment.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.

However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and / or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations;

seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).

For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants / employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.