Outreach Case Manager

Department : Housing Transition Program

Employment Type : Full Time (40hrs / wk.); Non-Exempt

Reports to : Housing Transitions Program Supervisor

Location : SE Portland

Compensation : $19.76 - $21.85 hourly

At CCO We Take Care of Our People :

• 100% employer-paid health, dental, vision, and alternative care benefits for the employee.
• 100% employer-paid long-term disability and life insurance.
• Paid vacation, sick, personal and 13 paid holidays.
• Retirement benefit with employer match and discretionary contribution.
• Employee Assistance Program.
• Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.
• Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

Our Culture :

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others.

Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service.

Together, we work to make a concrete, hands-on difference in our community.

Who We Are :

Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies.

Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.

Who You Are :

The primary focus of the Outreach Case Manager is to increase the program ability to reach the most vulnerable women who are living outside, and to help faith and business community members respond in authentic and helpful ways to their houseless neighbors.

What You Will Work On :

• Participate in drop-in day space duties 1 day per week.
• Ensure the integration of HTP services with other Catholic Charities programs.
• Demonstrate responsibility for safety of clients, all assigned staff, and property; assist in crisis situations as appropriate;

follow all established safety protocols and procedures; possess working knowledge of regulations and evacuation procedures.

• Assume limited caseload of clients providing direct case management, retention, advocacy, and support services with the goal of finding and securing permanent housing specifically clients met on outreach, who utilize HTP drop-in or reside in a Catholic Charities sponsored village.
• Facilitate access to needed community services such as employment, physical health and mental health services, benefits assistance, and addiction treatment.

What You Bring :

Education, Certifications, and Licensure Requirements / Preferences

Bachelor's degree in human services or equivalent lived and / or worked experience, required.

Experience Requirements / Preferences

• 1-year direct work with individuals experiencing homelessness preferred.
• 2 years' experience providing case management, information, referrals, and advocacy.
• Trainings and Specialized Knowledge (If not currently certified, you must be willing to be certified within the first 6 months of employment)
• Current CPR / First Aid certifications.
• Narcan training
• Blood Borne Pathogens
• Mental Health First Aid certified.
• Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.

EQUAL OPPORTUNITY EMPLOYER / VETERANS / DISABLED

Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law.

Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.

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