WORKPLACE SERVICES AMBASSADOR

Flik Hospitality Group

Salary : $21 / Hour

Other Forms of Compensation :

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day.

We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality.

Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends.

We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference.

Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Workplace Service Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times.

Manage and maintain all public areas, the ambassador

will be the point of contact for reception and executive office.

RESPONSIBLITIES :

Provide high-level internal and external customer support

Restock office, kitchen, and pantry supplies

Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.

Set-up all conference rooms for new / continuing meetings

Ensure all trash is cleared at regular intervals of time

Maintain and report all maintenance related reports

Greet and welcome visitors with a smile, maintaining eye contact through the entire interaction.

Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest

Coordinate luggage drop-off and pick-up

Ensure the cleanliness of all open work, lobby, and kitchen areas

Coordinate and arrange basic office equipment repairs and maintenance

Carry out instructions for security, fire, health and safety guidelines

Provide first-line support for basic office technology

Provide general administrative support

Interface with vendors (catering, AV, etc.) to provide seamless customer support

Respond to inquiries and anticipate customer needs

Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications

Maintain a strong awareness of business activity and communicate allupdates with your team members

Communicate and interact effectively with all other departments

Conduct opening and closing walkthroughs daily

Complete other duties as assigned

KEY COMPETENCIES :

A genuine sense of hospitality, with a commitment to delivering the Platinum Service Standard

The ability to work under pressure, while constantly interacting with visitors in a public environment

The ability to prioritize tasks and juggle many jobs simultaneously

Excellent listening and oral communication skills

Basic computer skills and knowledge of office technology / equipment

Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details

Discreet, ethical and committed to maintaining a high degree of confidentiality

A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain

Two to three years’ experience in a client service / housekeeping / porter or houseman role within a hospitality or corporate environment

The ability to move & lift conference furniture up to 50 lbs