Associate Plant Engineer NI Academy
The Role
Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role.
In this Associate Engineer position, you will participate in our Network Implementation (NI) Academy which is a robust training program to jump-start and enable your success in this role.
This rigorous program is designed to develop tech-savvy individuals in network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices.
Location
This is an onsite position in our IA market.
Office location : 2103 E University Avenue, Des Moines, IA 50317
The Main Responsibilities
- Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices.
- Using systems such as SAP, Microsoft Office, Autocad, Microstation and / or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects.
- Managing budgets, ordering materials, processing invoices, and resolving issues related to outside plant projects.
- Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers.
- Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors.
- Building relationships with business partners, customers, and vendors.
- Creating maintenance requests and ensuring timely completion of work orders.
- Demonstrating multi-discipline expertise and responsibility.
What We Look For in a Candidate
Required Qualifications :
- High School Diploma
- Working knowledge of Microsoft Office software applications
- Excellent verbal and written communication skills.
- Strong analytic, leadership and presentation skills
- Ability to work well independently or within a group.
- Willingness to travel to different locations as needed.
- Comfortable working in an outside environment.
Preferred Qualifications :
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field.
- Knowledge of fiber optic network principles, standards, and best practices.
- Certification or training in fiber optic technology, such as CFOT, CFOS, or FOA
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$48,700 - $65,000 in these states : IA
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
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