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Telephone Exchange Operator

VirtualVocations
Warren, Michigan, United States
Full-time

A company is looking for a Capitol Telephone Exchange Operator.Key Responsibilities : Answer high volume of incoming calls and provide information or redirect as neededProvide immediate switchboard service to Members of Congress with diplomacy and efficiencyReport database discrepancies, equipment malfunctions, and threatening callsRequired Qualifications : High School Diploma, GED, or equivalentThree to five years of customer service, call center, or switchboard experienceKnowledge of call center systems, software, and equipmentAbility to memorize names of House and Senate members for call processingAbility to maintain confidentiality of members' contact information

14 days ago
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