Service Operations Business Analyst

VirtualVocations
Huntington, West Virginia, United States
Full-time

A company is looking for a Service Operations Business Analyst to support the growth of Customer Service, Provider Claims & Appeals, and Escalations departments through analytical insights.

Key ResponsibilitiesProvide analytical support for operations, claims, and payer analyticsIdentify processing gaps and translate data into actionable insights for leadershipCollaborate with stakeholders to improve team effectiveness and operational efficiencyRequired Qualifications, Training, and EducationBachelor's degree in math, statistics, data science, computer science, Business Administration, or a health-related field, or 5 years of relevant experience in lieu of a degree1 year of experience in analytics, data warehousing, or software engineeringExperience in the healthcare domain is highly preferredFamiliarity with project management tools such as PowerPoint, Excel, and TableauStrong analytical background in statistics, mathematical optimization, and forecasting

23 hours ago
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