Compliance Coordinator

Description

Job Overview :

The Compliance Coordinator  is responsible for maintaining the visual and functional integrity of the Valencia Master Community Association through the enforcement of CC&Rs, community guidelines, and architectural standards. This includes driving and walking the community to identify potential violations, issuing and processing notices, maintaining records, and working collaboratively with homeowners, management, and the Board to ensure consistent, fair, and effective enforcement.

Compensation : $22-24hr (commensurate with experience and scope of responsibilities)

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities :

• Conduct regular field inspections by vehicle and on foot to identify and document community rule violations.
• Issue and process violation notices in accordance with the Association’s enforcement policies and timelines.
• Serve as a liaison between homeowners, the management team, and the Board regarding compliance matters.
• Maintain accurate enforcement and architectural records using Connect, Tasks, and internal databases.
• Follow up with homeowners regarding violation status and assist in resolution when possible.
• Collaborate with the Community Design Review Specialist and Senior Community Manager on architectural enforcement and hearing agendas.
• Collaborate with Senior Community Manager and Accounts Receivable team on delinquency enforcement matters.
• Prepare and present violation summaries, reports, and hearing materials for Covenant Committee or Board review.
• Attend monthly Covenant Committee and other enforcement-related meetings, including occasional evening sessions.
• Provide input on process improvements related to compliance and homeowner communications.
• Respond to homeowner correspondence in a timely, respectful, and professional manner.
• Assist with other duties as assigned, including administrative support and backup coverage for onsite teammates.
• Maintain weekly designated on-site hours for meeting directly with homeowners to discuss enforcement matters and general association Issues.

Skills & Qualifications :

Education & Experience :

Physical Requirements and Working Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Tools & Equipment Used :

Travel :

What We Offer :

About Us :

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com / california

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.