sr technical product manager - Starbucks Technology (Hybrid Seattle)

Now Brewing - Technical product manager Sr.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.

We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The right candidate will possess a strong technical product management background, with demonstrated knowledge of cloud products within the Azure, AWS, and GCP spaces.

This role will focus on building and leading a Cloud Center of Excellence, with special focus on customer engagement, cloud product knowledge, curation of learning curriculum, multi-media communications, digital accessibility, product release planning and product lifecycle management.

Summary of Key Responsibilities

The technical product manager acts as the primary point of contact for all aspects of a cloud center of excellence and the business, governance, and policies within.

Responsibilities will include collaborating with peers to define, implement, communicate, and maintain Cloud governance, strategy, policy, standards, product roadmap and best practices.

From product inception, through launch, and through the customer journey, you will envision how each team is going to play a role in the product's success.

Emphasis should be placed on being an advocate for the end-users and in building and improving features based on their pain points;

and to continuously iterate based on their feedback.

• Develop and maintain a roadmap for product delivery
• Work closely with customer users to understand product needs and with provider product
• groups to stay abreast of new developments and to ensure they are ready to support Starbucks users when needed
• Collaborate with cross-functional teams to ensure "look-forward" approach is employed to promote alignment of vision and execution
• Develop, define track and report on success metrics
• Monitor overall results and make recommendations for change based on results
• Develop and make recommendations of best practices for governance, policy, learning, and support
• Deep knowledge of cloud product tools within Azure / AWS / GCP and ability to communicate this knowledge both up and down
• Work closely with Talent Lab and internal organization partners to curate, deliver, and update cloud learning content
• Oversee and track contractual benefits like support, financial assistance, proactive engagements, workshops, and consultation offerings
• Work within an Agile environment

Basic Qualifications

We'd love to hear from people with :

• Bachelor's degree or equivalent experience in a related field
• Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)
• Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)
• Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating / prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years)
• Industry experience in a technology environment with a record of successfully delivering complex products (7 years)
• Preferred Qualifications

We'd especially love to hear from people with :

• 7 years of industry experience in a technology environment with a record of successfully delivering complex products.
• Azure / AWS / GCP product knowledge (3 years)
• Defining and overseeing governance, policy, and business administration in Azure / AWS / GCP (3 years)
• Strong verbal and written communications skills, ability to quickly master new systems and / or processes, capacity to stay organized while managing competing priorities.
• Prior programming experience a plus
• Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating / prioritizing conflicting requirements in a fast-paced, changing environment.
• Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.
• Ability to thoroughly understand complex business and technical issues and influence decision making.
• Ability to plan for and review technical programming specifications.
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
• Strong verbal and written communications skills
• Consistently uses communications skills to influence outcomes.
• Ability to influence others without authority to get things done in a timely fashion.
• Ability to balance multiple priorities and meet deadlines.
• Strong knowledge of agile development practices, methodologies, and tools

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners.

Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock.

What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.

We believe that enables us to better meet our mission and values while serving customers throughout our global communities.

People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com.

$137,000 - $214,000 annually