WHAT'S ON YOUR PLATE :
- Champion the brand’s vision and values and ensures alignment amongst the concept team
- Support a culture of positivity and high standards where all staff CHASE perfection in everything they do
- Lead by example, create an environment that is warm, welcoming and filled with positivity for guests and employees
- Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements
- Supporting Leadership Team in developing and implementing creative and effective staff training initiatives
- Executing efficient operations and keeping guests satisfied and coming back to build sales
- Assist in creating department schedules as per business levels to ensure budgeted labour costs are met
- Assist in ordering food, beverages, and supplies to ensure all items are in-stock
- Monitors adherence to health, safety and hygiene standards within location, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviors of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures;
complying with health and legal regulations; maintaining security systems
- Maintains restaurant cleanliness and upholds esthetics standards of CHG
- Monitor inventory reports and order when necessary
- Resolving in-service guest complaints
- Identifying and following up on tasks related to repairs, cleaning and maintenance to ensure restaurant cleanliness standards are always met
- Attendance and contribution to Banquet Event Order (BEO) and Operations Team meetings
INGREDIENTS YOU WILL BRING TO THE TABLE :
- 2+ years in a Supervisory role with high volume exposure in a full-service restaurant
- Experience with sales projections, expense budgets, analyzing profit and loss statements
- Focused on building and promoting the company’s vision and values
- Ability to learn and bring "out of the box" ideas to the team
- Self-starter with the ability to motivate and recognize all levels of staff
- Genuine enthusiasm and aptitude for serving people to ensure WOW factor
- Excellent verbal and written communication skills
- High level of business acumen
- Demonstrates strong problem solving skills through ability to diagnose and implement solutions
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