Position Overview
The Team Coordinator - Home Health plays a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.
This is a Monday - Friday 8 : 00-5 : 00pm onsite position.
Essential Job Functions :
- Oversees scheduling and coordination.
- Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
- Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
- Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers
- Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard
- Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government / health care standards
- Support ongoing operational missions such as branch performance, retention and business growth
- Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
- Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
- Comply with HIPPA and Data Privacy Practices
Aveanna Healthcare Offers :
- 401(k) with match
- Health, Dental and Vision Benefits
- Tuition Discounts and Reimbursement
- PTO, Sick Time, and Paid Holidays
Requirements :
- Proficient with Microsoft Suite
- Customer service experience
- Excellent written and verbal communication skills
Preferred :
- Prior scheduling Home Health scheduling experience
- Prior scheduling LTC experience
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