Search jobs > Columbus, OH > Scheduling coordinator

Registration / Scheduling Coordinator I

The Ohio State University
Columbus, OH
Full-time

Current Employees and Students

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following :

  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title :

Registration / Scheduling Coordinator I

Department :

Start a new career at The Ohio State University Wexner Medical Center as a Registration or Scheduling Coordinator!

The Ohio State University Wexner Medical Center is committed to delivering quality patient care. We are a team that is leading the way in medical innovation, and we need passionate people like you to join us.

Registration & Scheduling Coordinator's at the Wexner Medical Center are experts in product, process, or service line areas such as :

  • Physician appointment scheduling
  • OR / admission
  • Full-service scheduling; pre-registration and registration
  • Insurance verification
  • Patient liability determination and communication

This position is responsible for providing consumers such as clinical staff and patients, with accurate, up-to-date information regarding products, services, and general procedures.

Scheduling & Registration Coordinators will also be responsible for :

  • Scheduling return appointments and / or other appointments as assigned.
  • Assuring accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
  • Providing support to physicians and consumers by coordinating their requests.
  • Solving routine and complex customer problems and will be able to instruct them on where to address specific questions.
  • Communicating regularly with clinical staff, medical secretaries, and staff within the product / service line to ensure customer and department staff needs are met.

We ask that our Scheduling & Registration Coordinators always contribute a positive first impression to each patient and family care member that walks through the door.

To excel in this position, we ask that you be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.

Required Qualifications

We aim to continue the high-quality work that we pride ourselves on and ask that anyone interested in this position have a High School Diploma or GED.

PC knowledge and interpersonal, verbal, and written communication is recommended as well as a minimum of six months of experience in customer service or a healthcare environment.

Experience with Windows, Excel, and Intranet / internet navigation tools, medical terminology, coding, and third-party reimbursement experience is preferred.

Additionally, we ask you to have the following :

  • Ability to work in multiple systems for assigned tasks, management and reporting.
  • Strong problem-solving and presentation skills.
  • High level of customer service skills.
  • Able to prioritize and coordinate multiple tasks in a lively environment.

Multiple positions available across the Wexner Medical Center :

  • James Cancer Hospital / Brain & Spine Hospital -460 W 10th Ave / 300 W 10th Ave
  • University Hospital - 410 W 10th Ave
  • University Hospital at East & CarePoint East -1492 E. Broad Street & 543 Taylor Avenue
  • 2001 Polaris Parkway
  • Mill Run -3651 Ridge Mill Drive, Hilliard
  • Stefanie Spielman Comprehensive Breast Center -1145 Olentangy River Road
  • Martha Morehouse - 2050 Kenny Road
  • Shared Services -660 Ackerman Rd
  • Ambulatory / Family Med Locations (Worthington, Upper Arlington, Dublin, New Albany, Gahanna, Westerville, Lewis Center, West Campus)

Explore our extensive benefits

Work-life : Flexible and remote work arrangement opportunities where applicable, childcare program, and access to educational, athletic and cultural events.

Retirement : State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.

Health : Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.

Time off : Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.

Financial : Tuition assistance for employees and their dependents, adoption assistance and discounts with preferred vendors and university partners.

Wellness : Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.

30+ days ago
Related jobs
The Ohio State University
Columbus, Ohio

Registration / Scheduling Coordinator I. Start a new career at The Ohio State University Wexner Medical Center as a Registration or Scheduling Coordinator!. Registration & Scheduling Coordinator's at the Wexner Medical Center are experts in product, process, or service line areas such as:. Full-serv...

Promoted
Danbury Westerville
Hilliard, Ohio

Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. Serve as a role model for staff regarding care of dementia resident. Two years o...

Promoted
United Church Homes
Westerville, Ohio

As a Receptionist at Columbus Colony Elderly Care, you will serve as the first point of contact for residents, families, visitors, and staff, providing professional and courteous assistance at the front desk. Previous experience in a receptionist or customer service role preferred, but not required....

Promoted
Alex Mascaro - State Farm Agent
Dublin, Ohio

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...

Promoted
American Honda Motor Co Inc
OH, United States

Administrative Support - Executive Assistant. The executive assistant role will perform a variety of detailed and complex administrative tasks and support our company’s executive members. The executive assistant’s responsibilities include managing calendars, prioritizing activities, making travel ar...

Promoted
UnitedHealth Group
Gahanna, Ohio

Gahanna, OH 43230Primary Responsibilities:Greet patient when entering the practiceObtain accurate and updated patient information, such as name, address, insurance informationPerform insurance verification on the date of serviceFile and maintain medical recordsConfirms and schedule appointmentsAnswe...

Cleveland Eye Clinic
Columbus, Ohio

ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Greet patients as they arrive and leave ...

Intuit - TurboTax
Columbus, Ohio
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...

RMD VillageHealth DM, LLC
OH

The Care Coordinator works closely with our Nurse Practitioners, RN Case Managers to make sure our patients receive the highest quality care. We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. The patients we care for...

Everlight Solar
Columbus, Ohio

The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence. Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar te...