Job Details
Description
LOCATION
The Lodge at Torrey Pines
Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.
The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally.
We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Housekeeping Floor Supervisor ("Supervisor / a de Housekeeping") develops and supervises the housekeeping staff to ensure the highest level of professionalism and gracious service is offered to our guests.
Trains and coaches housekeeping personnel in adhering to the hotel's standards of cleanliness and quality.
PAY & PERKS
- Compensation : $
- $1,000 Sign-on Bonus
- Up to $1,000 Referral Bonus, after being hired, for each referral you make that is hired at any Evans Hotels property.
- Discounted Hotel Rooms for all employees and friends & family
- Free Employee Parking and / or discounted MTS Pronto Card
- Free Meals & Refreshments during working shifts
- Career advancements opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, hotel stays at our sister properties, and more!
ESSENTIAL DUTIES
- Projects professionalism and courtesy to our guests and associates.
- Serves as a role model for employees while fostering teamwork, high employee morale, motivation and open communication.
- Coaches and directs employees to achieve the standard of cleanliness required in the guestrooms.
- Performs regular inspections of guestrooms and public areas to provide our guests with a consistent product of high quality and to assist the employees to improve the quality of their work.
- Monitors that the employees are adhering to their scheduled tasks and completing their assignments.
- Prepares pre-assigned rooms in accordance with pre-determined expectations.
- Assigns and supervises Houseperson duties.
- Maintains all housekeeping storerooms.
- Supports the Assistant Director of Housekeeping in the management of the housekeeping incentive program.
- Ensures a safe working environment by training and following set safety standards.
- Performs additional duties and responsibilities as directed by the leadership team.
Qualifications
QUALIFICATIONS
- High school diploma or general education degree (GED); or three to six months related experience and / or training; or equivalent combination of education and experience.
- Minimum 2 years of supervisory experience in hotel preferred.
- Previous similar position is preferred.
- Bilingual English and Spanish required. Creole and / or French a plus.
- Experience in dealing with the public is preferred, such as retail cashier, food industry service, guest service with public contacts, etc.
- Ability to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.
- Ability to be poised under pressure with continued smiles and maintain a highly diplomatic attitude with challenging guests and under stressful circumstances.
- Ability to safely lift up to 50 lbs.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift.
- The following position will be filled in accordance with the process set forth in California Labor Code Section and San Diego Municipal Code et. seq.
The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment.
The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses.
Actual compensation offered may fluctuate based on qualifications and / or experience.
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