Business Intelligence Manager

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world.

We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins.

In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward.

If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

When you join Verizon...

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality.

We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most.

By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities.

We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences.

Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

Total by Verizon & Verizon Prepaid : At the forefront, we have Total by Verizon and Verizon Prepaid, our flagship brands available at Verizon exclusive and / or national / retail stores.

Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total by Verizon is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.

Straight Talk, TracFone, and Walmart Family Mobile : Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart.

Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

Visible : Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions.

This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

Simple Mobile : Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research's prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

SafeLink : SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.

In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday)

What you'll be doing...

As a Retail Operations Business Intelligence Manager, you will play a pivotal role in supporting the national retail distribution channel.

In this role you will be focused on return on investment or our many third party staffing programs across several retailers including Walmart, Target, Best Buy and others.

You will be responsible for writing data harvesting scripts from different data sources, designing business viability cases based on ROI modeling, analyzing various aspects of retail operations, including sales data harvested from retailer and other third party systems, retailer trends, churn data, market trends, impact of staffing programs on consumer behavior, and impact of programs on top line sales.

Your insights will directly influence key business strategies aimed at enhancing profitability, optimizing third party labor allocation, and improving overall performance of all programs.

Responsibilities : Data Analysis :

Data Analysis :

Design analytics strategies with input from Finance Department and retailer sales teams, harvest, organize, and analyze retail sales data to identify trends, patterns, and anomalies.

Utilize existing statistical techniques and develop new strategies for analyzing retail operations programs. Develop analytical tools to interpret data and draw actionable insights.

Create key performance indicators (KPIs) such as sales performance, staffing efficiency, and program impact by using the statistical data.

Program Planning :

Develop ROI forecasts and program scalability models based on historical data, market trends, and seasonal variations.

Identify key market opportunities to focus on for growth

Create merchandise planning and assortment optimization by providing data-driven recommendations.

Reporting and Presentation :

Design and prepare regular reports and presentations summarizing key findings, insights, and recommendations for senior management.

Present findings in a clear and concise manner, highlighting actionable insights and potential business opportunities.

Collaborate with cross-functional teams, including merchandising, marketing, and finance, to align strategies and initiatives.

Strategy Development :

Support strategic decision-making processes by providing insights and recommendations based on data analysis.

Contribute to the development of long-term business strategies, annual plans, and budgeting processes.

Identify areas for operational improvement and efficiency gains through data-driven analysis and optimization.

What we're looking for...

You'll need to have :

Bachelor's degree in Finance, Accounting, Economics, Statistics, or related field and four or more years of experience.

Six or more years of relevant work experience.

Experience with data visualization tools (Tableau, PowerBI).

Experience with data analysis.

Even better if you have one or more of the following :

Proficiency in data analysis tools and techniques, such as Excel, SQL, R, Python, or Tableau.

Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.

Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively.

Detail-oriented with a keen eye for identifying trends and patterns in data.

Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.

Knowledge of retail industry trends, market dynamics, and competitive landscape.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.

We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package.

For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.

C. work location, the compensation range for this position is between $97,000.00 and $196,000.00 annually based on a full-time schedule.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more.

For part time roles, your compensation will be adjusted to reflect your hours.