Canteen
Pay Grade : 14
Salary : $85,00 - $110,000
Other Forms of Compensation : company car, 10% Field Incentive Plan bonus eligible
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.
Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team?
You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary
Key Responsibilities :
- Responsible for site visits and client retention
- Assist branches with grand openings
- Ensure we are compliant with local and national account standards; review corporate compliance reporting
- Manage Service calls and analyze equipment trends
- Develop an account level incremental sales plan with local management; track performance and increase profitability
- Coordinate efforts to improve the customer retention and client experience
- Oversee the filter change process to ensure all customers schedules are met
- Ensure used equipment is removed properly and analyzed to determine if it can be refurbished or needs to be recycled
- Drive compliance and process standards
- Ensure bench testing of new equipment is preformed for new equipment
- Assess performance by location through audit reports
- Manage a team of 15 employees consisting on hourly & salary staff
Preferred Qualifications :
- A Bachelor’s degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
- 3 years driving experience required.
- Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
- Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
- Route management, retail and merchandising experience is preferred
- Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
- Food & beverage experience
- Excellent communication skills required
- Must be able to travel to client sites
- Must be passionate about providing world class service to our clients and customers
- Must be able to lift 50 lbs. on a consistent basis.
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