User Experience Product Design Lead

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

The User Experience Design Lead establishes and drives adoption of processes and methodologies to achieve the UX Strategy. In this role, you will be involved in every step of design, including research, ideation, mapping user flows, prototyping, creating mockups, and designing high-fidelity UIs. You will identify areas of need for design direction, lead user-focused thinking across product portfolios, and conduct and lead design reviews with designers at key project milestones, and steward projects into best-in-class experiences. You will guide projects to align with documented goals by empowering the UX team to drive innovative approaches.

Responsibilities

Identify areas of need for design direction and thought leadership across product portfolios

Bring clarity to a project with a design-thinking approach (e.g., affinity diagrams, user journeys, task flow diagrams, personas)

Partner with product management, user research, content strategists, and developers to creatively solve user needs

Lead planning activities, leveraging quantitative and qualitative research data to inspire product experiences that delight users

Oversee UX research and design for up to 6-10 projects, with oversight of 4-6 designers. Includes coordination of usability testing activities and review / approval of deliverables crafted by other designers

Ensure adherence to design best practices, our standards, and UX strategy

Mentor and coach designers. Proactively help other designers level up their craft expertise

Serve as a culture champion, modeling high standards of the UX craft and living Paychex values

Sketch, wireframe, and create mockups and prototypes using Figma

Qualifications

Bachelor's Degree in Visual, Motion, Interaction, Information Architecture, HCI - Required

5 years of experience in professional product design experience, preferably working on B2B applications

Portfolio that showcases exceptional design, highlighting process and methods used to solve real-world problems

Experience working with design systems or pattern libraries

2 years of experience in leading complex design projects in a team lead role

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $103,500 - $162,700 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and / or experience which may result in total compensation outside of this range.

Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

What's in it for you?

We value your well-being : We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

We value your time : From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

We value your development : Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

We value your perspective : Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

We value our communities : We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

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