Director of Operations

Director of Operations

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This role is supporting our AmerisourceBergen business, which offers supply chain services to healthcare providers and health systems in the United States.

The Director of Operations provides : direct oversight, coaching, and business direction to Distribution Center leadership teams and provides guidance and business direction to compliance and inventory management teams. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

Responsibilities include :

• Owning the day-to-day expense and service performance for the Distribution Center.
• Accountable for sales support and consistent, reliable, high-quality service to customers.
• Developing the financial and operational plans for the Distribution Center teams.
• Driving daily performance accountability across all areas while reinforcing a team-oriented, customer-focused approach.
• Owning standardization and leading disciplined process for identifying, testing, and verifying improvement opportunities.
• Responsible for the review and approval of department and overall staffing plans.
• Responsible for talent development, providing direction for and leading performance management and development amongst management teams.
• Supervising associate relations functions within Distribution Center including hiring, terminating, performance management, development and training of Cencora associates.
• Establishing and maintaining a positive work environment creating engagement with Distribution Center associates.
• Coaching and mentoring members of leadership as well as other Distribution Center associates.
• Monitoring performance and productivity measures for the purpose of maximizing earnings and expense in the facility.
• Reviews and monitors standard operating procedures; makes observations and recommends improvements to promote efficiency in Distribution Center earnings, accuracy, improved service and lower costs.
• Supports compliance with all appropriate policies, procedures, safety rules, and government regulations; maintains and coordinates all areas of security within the Distribution Center.
• Performs related duties as assigned.

Experience and Education :

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education. Normally requires a minimum of two (2) years directly related and progressively responsible experience.

Skills and Abilities :

What Cencora offers :

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Salary Range

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies : AmerisourceBergen Services Corporation