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CLEANING CREW

CLEANING CREW

Dunkin'Cartersville, GA, US
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Crew Members

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.

Responsibilities Include :

  • Team Environment

Work well and interact with others respectfully

  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks
  • Operational Excellence

    • Provide guest service

  • Resolve guest issues
  • Follow Brand standards, recipes, and systems
  • Follow safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Maintain clean and neat work environment
  • Profitability

    • Execute restaurant standards and marketing initiatives

  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to Brand standards

    • Skills / Qualifications :

  • Capable of counting money and making change
  • Able to operate restaurant equipment

    • Competencies :

  • Guest Focus : Understands and exceeds guest expectations, needs and requirements; develops and maintains guest relationships; display a sense of urgency with guests; seeks ways to improve guest satisfaction; asks questions, commits to follow-through; resolves guest concerns by following Brand recommended guest recovery process
  • Passion for Results : Sets and maintains high standards for self and others, acts as a role model; consistently meets or exceeds goals; contributes to the overall team performance; understands how his / her role relates to others
  • Problem Solving and Decision Making : Identifies and resolves issues and problems; uses information at hand to make decisions and solve problems; includes others when necessary
  • Interpersonal Relationships and Influence : Develops and maintains relationships with team; operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
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    Cleaning Crew • Cartersville, GA, US

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