Senior Healthcare Customer Success Manager
We are seeking a Senior Healthcare Customer Success Manager responsible for overseeing an assigned portfolio of healthcare customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment, and incremental revenue growth.
The ideal candidate will have strong project management skills, excellent communication and interpersonal skills, and the ability to influence and negotiate effectively to achieve positive outcomes.
A degree in a related field and 8+ years of Healthcare Information Technology (HCIT) experience are required. The role offers a comprehensive benefits package and competitive salary range.
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