CCTV Tech / Low Voltage Electrical Technician

The CCTV / Access Control Field Technician, reporting to the AVP of Field Operations, will complete installations, conduct troubleshooting, and repair of complex CCTV and access control systems.

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Responsibilities include, but are not limited to the following :

• Installation of cameras, cable, and conduit.
• Travel for offsite hardware, software, network, and video support.
• Analyze, diagnose, and repair complex integrated security systems, including troubleshooting issues that may be related to network architecture, protocols or other network related factors.
• Complete major systems integrations, including system commissioning.
• Communicate with subcontractors and coordinate work with subcontractors and / or other employees as required to ensure efficient and timely completion of work.
• Maintain all company property and supplies, including but not limited to tools, equipment, parts and documentation.
• Must be able to accommodate emergency work off hours. Also take part in an on-call rotation with other support technicians.
• Document all queries, problems, and requests in the support database.
• Provide technical training to security personnel as required.

Skills :

• Strong troubleshooting and problem solving skills.
• Ability to quickly learn to use new software tools, with respect to (NVMS) Network Video Management Systems.
• Effective verbal and written communications skills.
• Team player ability to work well in a close employee / support environment.
• Must be comfortable working in a dynamic environment with constant changes.
• Must be comfortable with travel, sometimes on short notice, and occasional after-hours support requirements.

Requirements :

• Must be comfortable working on tall ladders and in attics / crawl spaces.
• Minimum 1 year of CCTV or access control experience.
• Proficiency in a broad range of CCTV and access control products and security architecture.
• Knowledge of IP platform camera systems required (Hikvision a plus).
• Experience in access control platforms preferred (Honeywell / S2 a plus).
• Proficiency in network architecture and protocols.
• Must be able to configure IP addresses and setup subnets.
• Experience in a variety of Windows desktop / server operating systems (XP, 7, 2008, 2012).
• OSHA 10 certification a plus.
• Bachelor’s or Associate’s degree in Information Systems preferred, but not required.

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